
Serving North-marshfield, MA and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."





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