Get matched with top tile & grout cleaning pros in North Ridgeville, OH

"Our 7 yr. old carpeting needed to be re stretched. I Googled and found '616', as it's close to us. Very personable and professional. Very thorough. They explained the process well. We had them clean the carpeting as well. My husband and I are beyond happy with the re stretching job. The huge ripples are gone. The carpet looks as good as new now, thanks to them. We are VERY satisfied. Thank you '616'!! You saved the day! Diane C. Brooklyn, OH"

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

"When I first bought my house in 2018 it was very outdated and needed a lot of flooring done. I went online and all of the reviews for Frederick's were reassuring that they would take good care of it. My services were preformed in late 2018. I'd like to say I had no problems with the installation or service of those who came to my house. They were professional and even admitted when they accidentally broke one of my windows and paid for it. My issues are with the business itself. There were a few mistakes with the vinyl flooring so my husband made a call to the store in 2019 (less than a year after the services.) After a few calls we finally were able to get Nick to come out to fix them. He fixed one mistake but said he didn't have the correct item to fix the other one. He told my husband he would call him the next day or later in the week. We never heard from him again.. I understand he is probably busy running the store so we tried to be understanding and starting calling the store again. We talked to Mickie several times and were told Nick would get back to us. He still has not.. My husband has continued calling and talked to other employees and still nothing. His call logs on his cell phone show he has called over ten times now. It is now 2020 and I've pretty much come to terms with the fact that my floor is not getting repaired.. Several months ago the carpet started bunching and needs to be re-stretched but I'm afraid to try calling back again. It's very upsetting. I would love to say I recommend them because the products themselves turned out lovely, but customer service matters."

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

"Everstone's direct, professional, and customer centric approach was a breathe of fresh air vs. competitors' sales focused model. There was great communication, both in proposal and installation phases. The focus on customer satisfaction was evidenced by the attention to detail and quality. Not to mention that the stone flooring should mitigate any future damage from water infiltration."

"I am beyond happy with my experience using Coit for carpet cleaning! They did an amazing job on my rug!! It looks brand new again. The technician was professional, friendly, and made the whole process so easy. Their customer service was excellent from start to finish, and I truly felt taken care of. I’ll definitely be using Coit again and recommending them to friends and family!"

"Stacy, Ryan and all of the installers were the best! From picking out the carpeting, help from Stacy, Ryan measuring and the installers getting the job done in an hour. Everyone was knowledgeable, informative, courteous, efficient, we could go on and on... Highly recommend and would definitely use their services again."

"We had $14000 worth of flooring installed. Flooring Concepts wanted to install the vinyl floor over the existing wood floor. We had some reservation but The staff assured us that it would be ok. Three weeks after installation our refrigerator leaked and damaged the kitchen floor. We had to mitigate the water damage and both layers of flooring had to be removed. We are planning to renovate our kitchen and went to Flooring Concepts to order the product and install the floor when we renovate our kitchen. We were aghast when Flooring Concepts called and told us that they would not repair the floor since the installers did not want to have to do the repairs necessary to reinstall the floor. We received a call from the account manager from Costco that stated he backed Flooring Concepts decision. The person was patronizing and insulting. I think Flooring Concepts should have to repair their own work. I am considering retaining an attorney."

"Fantastic! Very courteous, professional and efficient."

"Our rep. Did a great job and took his time. Explained the process as he was cleaning. Friendly. Will recommend and use again for future."