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"They did a good job,responsible,on time and excellent customer service. I'm happy with them and would recommend them to my friends."

"Great!"

"The floor installer did a great job. But I ended up having issues with a couple of stairs lip was lifting .Called to make an appointment someone texted back with appointment date then text at last minute to say installer was not going to make it. Then had to reschedule appointment and then never showed and no response from company still to this day! That is the most unreliable company and they are horrible!!!"

"Complete"

"We will be hiring them for the next project. Mick is a great guy to work with."

"Love his work. The bathroom turned out beautiful."

"The remodel took 2 months to complete after I was told it would take 10 days. Delay after delay that was not explained and no communication unless i called them to complain about the delay. I can understand delays due to materials issues, but this company should communicate regularly with the client, especially if there are delays."

"Timeless Pools review Tom and Cindy did an amazing job with our backyard. We had an existing pool, so this was more complex than a new build. They were very willing to listen to our ideas but also made suggestions when their experience pointed them in a slightly different direction than we had initially envisioned. The planning phases were extremely fast, and they handled all the permitting with the city directly. We had their cell phone numbers and they kept us in the loop constantly during the entire process. During the initial faces, we selected coping and tile, and Tom was present to give us some guidance on cost and additional options. Once we started construction, everything was very transparent. They were willing to work around any scheduling issues we had and we got to know the workers that were at our site. Having consistent teams made my wife more comfortable as we had a number of days when she was alone with our two young kids, and seeing the same people Was reassuring We built during early 2023, and the massive rains made for a number of days where workers came and re-excavated from runoff or placed and removed tarps to prevent excessive erosion. This was all done with an eye on the weather and they were prepared for everything Mother Nature threw our way that winter. As we moved into finishing, they kept us informed of every step and the timing to expect. Once we filled the oool, they focused on the pool deck and made sure that every seam and joint was up to the standards. After a couple months of use, they re-connected with us and checked on any details we may have missed during the construction and finishing processes. I give their entire team an enthusiastic 5-stars. They probably won’t be the cheapest bid, but there were clear expectations and there were zero “extras” once we had all the materials selected. At no point did we feel like they were sneaky or trying to charge us for something unexpected. Our pool is beautiful, everything works exactly as expected and we have had endless compliments from everyone that has come to enjoy it. If you are looking to build or rebuild a pool, you should definitely contact Timeless Pools, you won’t be disappointed."

"Get a more detailed explanation of the billing process. I would have it more broken down. Instead of here this is how much you owe. He used other contractors which I didn't know who was paid what."

"It went well we got an acrylic tub surround and a new tub, LVP flooring and paint. They were affordable, professional, and offered cleaning."