Get matched with top wood flooring refinish pros in North Truro, MA

"They did a great job on a counter backsplash. I will hire them again anytime I need tile installation or repair. These guys are real pros. The company owner, Gene, is a good communicator. He answered my calls and texts in a timely fashion. The price was transparent and very reasonable. We easily discussed added work and price adjustments that were all very fair. My kitchen look beautiful."

"We are very pleased with the work performed. It was done on time for the quoted price, and the results exceeded expectation. Alex's crew moved all the heavy furniture to the basement (and back) for a very reaonable price which was a big factor in our contracting decision. We highly recommend their services."

"Jair was on time with his schedule and fulfilled his job to perfection. I highly recommend him. I have been working with Jair for over 20 years as a builder and he has always done a great job. If there were ever a callback, he came right back."

"Believe me when I tell you CK is one of the best flooring companies out there he’s very good and knowledgeable. Can start from scratch run into issues with your floors and still create and resolve issues so the floors looks natural and professional. So don’t take it from me give him a call he’s dependable and very very reliable. With quality. Keeps house clean after work is completed "

"I dreaded the mess and disruption all that sanding would cause, but Alex and his crew were wonderful, making the whole process as painless as possible. Because we have different species of pine from different eras, he applied a light stain to help them blend better, then the 3 coats of poly for a beautiful finish. We couldn't be happier with the results!"

Full service flooring store. Excellent selection of Carpeting, Hardwood, Ceramic tile, Stone, Marble, Vinyl, Laminates, Window Blinds, Top name brands at the best prices.

Additional email - info@mafloor.com. Family owned.

Owner is on all jobs, we do not sub-contract we do the work ourselves, cashor check accepted, deposit the day the job starts, remainder when job is finished.

1 other employee. No sub contractors. Charges by the job or hour depending on the job. No travel/trip charges.

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."