Get matched with top chimney cap installers and replacers in North Wilkesboro, NC

"Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again."

"He was great! Showed up on time, di great work and explained what he was doing and why. I will definitely use him again!"

"Just cancelled service today. Have been a customer of McNeeley since 2014 and never experienced such terriible customer service until now. I don't know how BugOut expects to keep customers unless they are going for quantity to the point that it doesn't matter. Too much to even post here. Will find a local company who cares about their customers like McNeeley did instead."

"Rob cleaned the chimney and replaced the flue cap."

"I contacted 3 different companies, and this is the only one that I recommend. Our salesman Kent Tysinger was wonderful. He was the only one that showed us pictures of our house underneath it. He even called me one night after his working houses to answer my question. He recommended what would work and he was correct. It took less than a week for the job to be started. Jonathan Stone & his crew came to the job site for one week. Each day Jonathan or one of his crew members would tell me what they were doing that day. When the day ended one of his crew members would come tell me that they were leaving and that they would be back the next day and they always arrived at the time that was stated. I had some concerns, and the GM manager came to my house and assisted with the issues. Also, when the job was completed, Jonathan went over all the pictures that he took of the complete job. All I can say is that this company better keep the employees that has assisted me with my job. We are so satisfied with the complete work."

"I cancelled a job I put a deposit of $10,826.95 down for because the sale of my home fell through. I cancelled on June 13th and I still haven't received my refund as of 8/19. We have reached out on 3 separate occasions. My wife and I have been told different stories by different people as to what happened, but not much of it is adding up. After holding our deposit for over two months the manager said-- "We cannot do anything more to compensate you." Apparently, it is being overnighted this evening. Sadly, my advice is to proceed with caution. I give 2-stars because they apparently still have the money to refund me, it could have been worse I suppose."

"Done in a day. No problems"

*Member in good standing with the National Chimney Sweep Guild\n*Accredited member of the Better Business Bureau A+\n*Full Service Chimney Care, Accessories and Repair

"Communications and scheduling were awful. Took forever and 7 calls to actually get them to send the quote. When I call they say Jorge will call back, he doesn't. Call him, and his voicemailbox is always full. Three times the roofers were scheduled to come and they never showed up, never called. Really regret using them. When the roofer finally showed up, he was a sub contractor that didn't really know what he was supposed to do. Felt bad for him, he had to bring his little boy who just wandered around my back yard while he worked on my roof. The actual work seems fine, it's the whole process of working with them that is awful. Can't figure out who they actually are, Findlay Roofing, Roof Roof, Mighty Dog Roofing? That was probably my first warning flag."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."