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"Great company."

"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."

"Mike, Eddie, and their team were great. From the beginning communication was easy and Mike was easy to get ahold of when we had questions regarding materials and details in the estimate he sent us. We actually had them quote us a few years back, but had to hold off on the work due to multiple home repairs. They gave us a new estimate, for a small increase, which I really respected given the 4 years that had passed and the amount of work they had on their schedule. We had a couple of other companies come out and quote us and E & B gave us a middle ground price, but with plenty of detail to back it up. We ended up deciding to do composite deck floorboards with a wood railing. After they began demo my husband realized that even though we had planned to hold off on having our back sidewalk re-poured to slope away from the house it wouldn't be possible since two of the staircase footers would have to sit on top of it. We asked if they could add give us an estimate on one sidewalk from the back of the house to the alley. After some back and forth on the height and slope of the sidewalk, they got started on that the next day. We also decided that we might as well replace our sliding door that has been giving us issues and Eddie ordered that immediately for us. Everyone was respectful about our space, worked hard, and whenever we had questions they stopped work until we had it resolved. They cleaned up after themselves and made sure to come back to finish up a few minor details. They also came back two weeks later when the sliding door wouldn't lock. They didn't leave us hanging after the majority/all of the job was done, which had happened to us once before. I trust them enough to work with them again when we're ready to tackle the next thing on our bungalow fix-it list."

"They did an excellent job!"

"First, they came quickly and gave me a free estimate. Next, They came out and handled the quickly. The were very knowledgeable, professional, and detailed oriented with the work that they performed for me. In essence, they did excellent work and fair price. I highly recommend them."

"Great and very professional service!!! My deck came out better than I expected… James was very knowledgeable about the job and it was done in a timely fashion… you won’t be disappointed"

"We decided to remove the old deck in our back yard and build a new larger one with a pergola. Jim did a great job from start to end. Before starting, he helped us deciding the material by providing quotes using cedar and composite. We decided to use cedar for both deck and pergola, and we love how it came out. Jim was very responsive during the design phase. So, we could finalize the design and start construction. At that point we had a tight schedule because of guests visiting during summer. Jim and his team worked hard and managed to be within schedule. The work was done very carefully, with great attention to details and we are very pleased by the outcome."

"If I could give Nate, Shawn, Keith, and the rest of the Deck Company team 10 stars, I would! I highly recommend them! Our project was particularly complex because it was a very large 34”x 34 1/2” Trex deck completely surrounding a semi inground oval pool with extended pool stairs. There were many challenges along the way because of the pool, including strict safety requirements for the railing height and gates, as well as a ring of concrete around the base of the pool that had to be jackhammered through for a couple of the post holes! Nate was so positive the entire time. Every time an obstacle came up, while I was panicking, he would just smile and say “I’ve got this!”. In the end the deck was finished ahead of schedule and passed all village inspections (including the pool safety requirements) on the first try. The end result exceeded our expectations, it’s absolutely gorgeous. The attention to detail is amazing. Things like the trimming out of the lattice, the angle cuts on the deck railing, and the perfect coping of the decking around the pool and pool stairs really make it look fantastic. The whole team was courteous, and professional the entire time. Nate and Shawn were always happy to answer my questions (and I had a lot of them). They left our yard better than they found it, power washing our sidewalk and driveway to clear away mud that was mostly left from the pool install. We definitely choose the right company for the job!"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."