Get matched with top chimney cap installers and replacers in Oak Harbor, WA

"Jerrod the owner of Archstone was emphatic to point out that he is one of the best if not the best and a very conscientious and honest man. He said the mortar on exterior house wall is very hard and can't be ground out. Per his expert advise the best things is pressure wash and scrape out loose and damaged mortar and use sponging technique to fill in cavities with type S mortar. I understood and agreed asking for care with pressure washer. Quote was $2922 before tax. He said the wall wouldn't look much better than it does now but he would get all the places having egregious deterioration and then seal. Two days work. Moving forward his team (him and a 18 year old nephew) came and went in less than 4 hours. Sealant remained to be done and I could see that cost was itemized at $400. I personally could do it in 1/2 hour so I asked him to scratch it from the price. He was very amenable to that. The issue arose when I was sealing I found and sent him photos of spots with severe erosion that were missed and should take about 1 hour to fix. Some on wall, one in bottom corner of house, one big seam in windowsill. I sent email and photos asking for him to return. He didn't reply. 1 week later I reached him by phone and he said he didn't get the email/or hadn't read it yet but he wasn't going to come back for 'pinholes' which I could do myself. First of all I could do everything myself but that's time that I paid him for. He is too busy to come. Photos are from the south wall as discussed."

"The initial work done was pretty ok. The major complaint is about communication. 1) Repetitively no call back was received even though we left voicemails. 2) the crew did not notify us when work was finished (2 times) even though specifically asked for (then try to leave voicemails with questions, there is no return call (see issue-1). 3) when we were told that the crew actually rang the doorbell, this was definitely not the case as we work in office next to the front-door. How does that work? Proper communication is important to us; as such cannot go higher than a C. Would not hire again, even though the final product (gutter install) was to our satisfaction."

"Raincap was outstanding. Their attention to detail was unmatched. They completed the work on schedule and beautifully. They are by far the best remodeling/construction company we have ever dealt with. Highly highly recommend them."

"This company is amazing! This is the first time since my husband died that I feel like someone really cared to fix the issue I was having. They came right out to give me an estimate on what was wrong, but ended up fixing the problem right then. The customer service was impeccable, I would highly recommend this company to anyone who needs help with their roof."

"Fast, Efficient, Friendly"

"They were the first to respond to my call. Pricing was very competitive. They did a great job and I am excited for the warm weather this year."

"Hired Powers Chimney for some minor maintenance work on our chimney. They did a great job. We now use them for cleaning once a year. Very satisfied with the service we receive."

"I bought my first and only house in 2015. I noticed my roof had started leaking in my living/dining room this late winter/early spring. I spent lots of time researching roofing on the internet so that I would make a somewhat intelligent decision when it came to making such a huge financial decision on my house. Part of that research included BBB and Angie's List for the best companies. I picked four different companies and decided on GAFCO and I am thrilled that I did. I don't like to put people's names in reviews because I don't know if people want their name on the internet but the woman who came to inspect the roof was phenomenal. She climbed over and under and through everything. She was polite and professional and didn't make me feel stupid for asking questions. She pointed things out to me and explained why I would need new roof decking and other products. She gave me time to research the products and processes that I didn't know. When she learned that this was my first house and that I am pretty clueless about this stuff, she pointed out things that I should keep my eye on in the near future. And she did it without dropping, "I have a guy for that," or, "GAFCO can do that for you. Let me up sell you on this." She honestly cared and did it without any sort of financial gain for herself. She helped me through the paperwork part without being condescending or exasperated with my unending questions. She was always available to me via text. She was a great low pressure sales woman. Oh, and she was on time! Once the contract was signed, she let me know when the products would be delivered and work would start. They came out with a crane truck and stored as much of the product on the roof as possible. I think it was about 10 days after the contract went through and then the work started. The roofers were professional and I think it was a quick job (having never been through this process before). They tore off my old shingles all the way to the original shiplap. They placed new roof decking on a 40 square roof, all the layers, and new shingles and TPO for our deck and supply room in a week. They cleaned up after themselves when the job was done. When I had concerns about the roof, the owner came out to look at the roof himself. He clearly cares about his customers and his business. He listened to my concerns about the fascia and solved them. He too has been available by text for my concerns. I believe the gutters are contracted out but they were fast, quick, and professional. The gutters look nice and new. They were done in less than a day. All in all, it was a good experience. Sorry for the long post but I think they deserve it."

"Excellent service - our tech Devin R. out of the Kent location did a fantastic job on a thorough inspection/cleaning of our gas fireplace. Works like new now & we could not be happier! Highly recommend and we will be repeat customers for servicing."

Additional address, fax and phone: 1331 NW Louisiana Ave Chehalis WA 98532; (360) 740-6912 and (360) 740-6910.\nServing Southwest Washington for over 30 years with excellent customer service and installations.