Get matched with top sewer main clearers in Oakland, AR

"The actual repairs went well. The toilet was fixed by replacing a seal and took less than 15 minutes. The scald guard took less than 2 minutes to correct. The technician spent about 15-20 minutes looking at the faucet and attempting to get the leak to stop but could not get it stopped. So the technician explained he could replace the cartridge but that may not fix the problem and a new faucet would be needed. If that did not work we would still have to pay for the cartridge as it would then be "used" even if it did not fix the problem. We opted to just have a new faucet put on and as we were not given a choice in the faucet we assumed it would be the same brand/type and metal that was being replaced. He did not have one with him so we made arrangements for him to come out the next morning and replace it. He was right on time promptly at 8:00am and got the faucet replaced. The faucet that was taken off was a Moen two handle brushed nickel faucet. The faucet that replaced it is a Delta, shiny chrome and single handle. I was not consulted at all about the brand/type of faucet, they just changed it which took about 30 minutes. Then when I asked how much I owed I was told that they would send the bill in the mail. When the bill was received about 5 days later the cost was $387. I was charged $150 for the faucet and 3 hours of labor much to my surprise since the actual time the technician was in my home working was just a little over 1 hour total. The bill also stated that they charged from the time they left their building until the plumber got back to the building. Now this is the first time I have ever been charged for travel time especially for a local business. And the guy must have been crawling if it took that long to get to and from our house as we are only about 15 minutes total away from the building. Overall the work is done and the bill has been paid but I felt they were very unprofessional in that they did not explain this charge for travel time when I contacted them and I was never even asked about what type/brand/color of faucet I wanted. I will never hire Dewey and Sons again because of these things. If they had been up front with everything I may have considered them again in the future but as it is, no way!"

"It was early to mid-afternoon, I had turned the water main off so was without water, had localized where the problem was and even had parts - I just needed help. Going down Angie's List, I called several plumbers in the area, left messages with some (which, to date, were never returned) and others told me it would be 'the next afternoon.' I then called Moretto's. I again explained the situation (I'm sure by this point I was sounding pretty frantic and down-beaten) and Jack said 'we're on our way.' They arrived in 90 minutes and had rescheduled the remainder of their day's 'non-critical' jobs to come fix my issue so I wouldn't be left without water! As it turned out, I did not have all the parts necessary, and they didn't have what they needed with them. They went to our local hardware store, were back with everything required and had the leak completely repaired in good time. They even, upon my request, checked the rest of the exposed plumbing for leaks and stressed that I call them if I ever needed any other plumbing assistance. The bill was extraordinarily reasonable, they were very professional, and I felt confident in their work. I'll most definitely be calling them again."

"Alan came out got to work right away, unstopped the line. It took a while because my house is so old and we weren't sure which way the sewer ran. Once he figured it out, it went faster and he unstopped the line. By the way I had another plumber come out (Randy's) and the guy didn't know either which way the pipes ran but difference is Alan stayed with it, the other guy told me my line was broke - didn't run a camera or anything but was pulling out mud therefore - broken pipe. Anyway back to Mr Rooter (Shur Flow) <br /> He came back the next week, dug all around and under the pipe, replaced with new -clamped on to the old with boot like connectors - put in new clean out- ran into a new problem here, where he had to clamp onto broke so he had to get a new part and replace that (added cost) he explained it all to me before it happened, said it was possible and so I was prepared for it, he put it all together, covered it all back up and smooted the dirt all out evenly and wala --- job done."

"They did a great job."

"It was awesome! He was quick and efficient. The work was done in 3.5 hours. Their prices are very competitive."

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