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" I am paid more than 80k to redo my pool house located in Mclean, VA. The pool never worked. Always green. Every time you call, they will send one cleaning crew for 180$, but the answer from them was that the pool will be better after a few days. After a few days, the pool is green, and you call again, and they will say our pool needs multiple cleanings, and they will do various cleanings and send various invoices. When cleaning, they say the pool will improve in a few days. After a few days, if you call to ask why the pool is green, they will say it's one more service. This pool was reconstructed, and the same company did the plumbing and machines. Please be careful when hiring this company complete rip-off. After ripping off, they will say customers do not know anything about the pool. This is the value they will give to the customer who paid around 80k "

"I am very pleased with my experience with Gary and Brighton Pool. My job involved replacing old cracked coping, the steps and the vinyl liner. Due to the scope of work needed, I had many questions and concerns. Whenever I reached out to Gary, he responded promptly. There was a significant delay due to the inability to find four foot steps. Gary resolved the issue to my satisfaction. Once the work commenced, the crew showed up daily and worked diligently. The job was extremely messy but upon completion the crew left everything as found. The pool looks beautiful. I would definitely recommend Brighton Pools. "

"They did an excellent job repairing the grout between the bricks on my patio"

"Smart Pools 21 owner, Cesar, completed a complete pool renovation for us in 2019. This year we had 3 tiles come off at the waterline. We called Cesar and, even though he and his team are extremely busy this time of year, he sent a member of his crew by to replace the tiles. We continue to be pleased with Smart Pools 21, Cesar, and his team. We still have some work to do in our little piece of the world. We look forward to the next project with Cesar."

"Early and fast!"

"Best Pool company in the DC area. Adam knows his stuff and so does his partner Gary. We love the grotto, water slide, firebowls and 1200 sq. ft. free form pool!!! If your getting other quotes do yourself a favor and talk to them before you hire!"

"Very knowledgeable, cordial, professional staff. I was very pleased to have received personalized service, being updated almost daily on progress. This was very important as these types of jobs can be very stressful and unpredictable. Aqua Blocks did an outstanding job and I would absolutely recommend them to anyone. "

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."