
Serving Ocean-park, ME and surrounding areas
Approved
In business since 1945
Free estimates
Warranties offered
"The installation process itself was efficient, quick, and professional. The Long Roofing customer service representative kept us apprised of the work and installation, and promised to come and review the finished work. However, after installation, they never followed up their own work! For example, one day after installation, the new faucet came out of its socket, and we didnâ t know what to do. I communicated with the customer service person whom I had communicated to PRIOR to installation about this problem, but he never even bothered to communicate back!!! Itâ s almost as if, after installation, and Long Roofing had gotten paid, they ghosted us as a customer!!! No follow up, no response to questions about the dislocated faucet, for example, NOTHING. This is sad because we love the new shower, but we were told that Long Baths will follow up and attend to all our concerns post-installation. But it seems after getting paid, they donâ t care about their customers any longer, which is sad! Before installation, the customer representative even bragged about how their work has a warranty of â 50 yearsâ ! But if they canâ t follow up on their own work within 48 hours of completion, how will they guarantee it for â 50 yearsâ ?!?! Very poor treatment of customers. Sad indeedâ ¦"
















































