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"Followed up on our itemized list when the project was near completion and was very timely. Very happy with outcome."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"

Additional website - www.kwdelectric.com. Family owned. Additional services - Outdoor lighting repair, ceiling fans, lighting design, exhaust fans, electrical design, safety GFCI outlets, lamp replacement, pv solar install, hot tub wiring, energy saving lighting, saunas & steam bath’s, flat screen tv outlets, pool wiring, service upgrades, recessed lighting, 24 hr emergency service calls, new additions, basment wiring, indoor & outdoor electrical wiring including pools, hot tubs, garages, barns, central air, run cabling for cable tv & telephone cat-5 & installing solar photovoltaic systems for home or business.

"I hired Max for two projects of mine- two complete renovation jobs. My experience was great- Max and his staff are courteous, responsive and professional. I recommend him to all my clients."

Economy Blueprints is a CAD Construction drafting service.

BaP Architectural Services is a full service Architectural/Engineering Firm with offices in Apalachin and Cape Vincent, New York. We are Residential and Light Commercial Specialists devoted to providing complete Architectural Design and Engineering services to clients,organizations and Industry. We are New York State Licensed Professionals and have been providing Design Services throughout New York State for more than 48 years. It has been our pleasure to extend our services over the years to individuals in order to program, design and administrate all types of Custom Residential Homes, Additions and Remodeling of such projects. In turn it has also been our pleasure to work with many corporations, businesses and organizations to provide these same services and design such buildings as related to Medical facilities, Banks, Professional Offices, Automobile Showrooms, Town Halls, Recreational Facilities, Restaurants, Gas Service and Convenience Stores, Environmental Car Wash and much more. If you are contemplating an Addition, or a new Remodel, or even a new Home or Building of any type, please let us guide you along the process of its design and functional capabilities and help to bring your dream Project to a rewarding conclusion within budget and its desired function and use. We thank you for your interest.

"Excellent job on replacing roof on 100+ year old home. Conscientious and dependable. Follows through on projects and makes sure customer is happy. Would gladly use them again."

Additional DBA - Painting Works. Alpine Home Improvement company is a place where home renovations can be done under one roof . From painting projects , kitchen and bath renovations , to carpentry , interior finishing work , up to additions and renovations .

"It went good Nice work Looks great"