
Angi Approved
Super Service Award Winner
In business since 1989
Emergency services offered
Warranties offered
"These guys are liars and crooks. Benjamin Franklin rep told me a tech would come out and give me a free estimate for work on a hot water heater that had stopped heating. The tech showed up and spent 10 minutes testing some electric contact points. Said he thought it might be the digital control unit, and showed me some replacement units on his phone, and gave me an estimate to install a replacement. I told him I'd think about it. He then tells me I owe a $271 diagnostic fee. No diagnostic fee was ever mentioned by the Ben Franklin rep. I paid it to get rid of the guy, but as far as I'm concerned, they robbed me. I then researched the company and found out they're a private Equity company that bought up a bunch of local plumbing businesses. These guys are thieves. "











