Get matched with top pipe repairers in Palmer, MA

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"They were great. They came , measured and put in everything. All good."

"I contacted Home Facelifters to remove a small concrete barrier from my garage, to repair the porch at the end of my house that was developing cracks and holes around the foundation, and to perform a couple of handyman tasks (replace a doorknob and replace smoke detectors). Joe replied to my inquiry and came out to give me an estimate within a couple of days of when I contacted him. When he and his crew started working on the porch repair they found that the problems were much more extensive than originally anticipated. The porch was actually pulling away from the house, and as the crew started to work on the porch they found a couple of large cracks running the length of the foundation under the floor of the porch, making it unsafe. It was clear to all of us that the porch would have to be replaced. Joe quickly came up with some estimates and found a solution to retain the roof over one end of the porch. He proposed replacing the porch with a new deck. The crew supported the roof on the side of the porch and removed the underlying porch and the concrete slabs. They dug holes for new piers and footing and poured concrete. It was also discovered there was some old (not active) termite damage on the lower side of the house where the new deck would be attached (this was damage that was treated when I bought the house 16 years ago so it was no longer active but the bottom portion of part of that side of the house had to be repaired and reshingled). During the entire process Joe was great about communicating the latest set-back and keeping me up to date on additional expenses. In the end the crew built a beautiful new deck with railings up to code. The job was much more complicated than what I originally anticipated and ended up being more expensive but was necessary. I may have been able to get the work done elsewhere for slightly less money but I do not know that I would have received the same quality craftsmanship. Joe and his assistant were great to work with throughout the process. They communicated clearly about when they were going to show up and about the progress of the work. They worked long days, often after dark, in freezing cold weather but finished most of the work as quickly as possible. There are still a couple of things left to be done (painting and building stairs to the deck) but those things have to wait until warmer weather. This is the second time I have used Home Facelifters for a major project at my home, and I highly recommend them."

"very well, jim was very professional with a great personality and went above and beyond what i asked"

"Thanks for your services was nice experience to has business ? with you I home my wishes come true no more Abuse, sickness, hungry, or homeless, My Broking Heart"

"Owners Jody and Sean Rattigan and team did an outstanding job replacing our roofs and repairing the side of our garage. They are a pleasure to deal with and we highly recommend their services to anyone in need of home improvement. They went over and beyond to ensure customer satisfaction every step of the way. Thank you and I look forward to our next project on the to do list."

"The man that repaired my washing machine checked out everything before he cleaned out the drain pipe."

"IT was great! I have never had a problem working with this company. The people (from the customer service reps to the billing to the drivers) have all been honest and realistic with expectations, answered all of my questions and never charged me more than what is advertised on their website. Patricia and Victoria have gone out of their way to return my many phone calls on the weekends too. You just don't get customer service these days anymore like the bullbag provides.They came when they said they would, did what they said they would do and did it professionally and pleasantlly. It is a pleasure working with such an honest and reputable company. Especially since the dumpster industry has not been know for this! These guys are definitely setting the bar high for all their competition."

"They were very prompt, courteous and professional and did excellent work. I will definitely use them for any future projects I may need done."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."