Get matched with top appliance (major gas appliance) installers and replacers in Palmer Lake, CO

"Ben was very patient and completed my gas line upgrade on time. Returned to make sure my new stove was hooked up and ready to go."

"Thomas (the technician) quickly diagnosed the problem with my dishwasher and recommended a replacement part. I was extremely impressed with his professionalism and knowledge. I would highly recommend Neli as a low cost alternative to expensive appliance repairs."

"The reason I completed the project is the company told me how to reset my brand of refrigerator saving me money and costing them money. Highly ethical and generous people I will hire them for this reason for anything relating to appliances even though I never actually met or used them. Bravo! There are such people in this world!"

"Supreme is superb. We had a refrigerator ice maker replaced quickly and efficiently. But we also go a free, quick reminder to add a couple of surge protectors to our home and a demonstration of why it would be cheaper to order a new electric cooktop than have it repaired. That's what great service looks like."

I'm middle aged experienced handyman skilled in everything from metal fabrication to concrete I do home remodels small repair jobs appliance fix bathtub refinishes pretty much everything in the home. I've been in the industry since I could pick up nails working with a family-owned business have been professionally employed in this industry since I was 19 years old now 46 I can work in Colorado springs and surrounding areas I have all tools necessary just give me a call it's not much I can't fix. very low impact.on your environment and your family.

"I've used this company several times for various appliance repair and I am always been satisfied. The technician named Joey is spectacular. They are above and beyond average. They are prompt and great pleasure to deal with."

"He's great, he showed up when he was supposed, he did was he was supposed going to in the instruction that he said he was going to and did a nice job. I've used them twice in the past few months, they installed the gas line prior to that too."

"On May 12, 2015, I purchased an Angie?s List deal for $49 Outdoor Hose Faucet Replacement from Around the Clock Sewer Drain & Plumbing. 
 
On May 14, 2015, I received a message from Around the Clock via Angie?s List which stated, ?Please call office to schedule. Thanks so much. 719-492-8043?
On May 29, 2015, I called and scheduled the Angie?s List Deal for Wednesday, June 3 at 2:00 ? 4:00 pm.
On Wednesday, June 3, I received a call from Around the Clock Sewer Drain & Plumbing at 11:37 am.  They stated that their technician was running ahead of schedule and wanted to know if he could come at Noon.  I stated that I could make that work and rushed home from work.  At 1:27 pm, I received a call from their technician who informed me that he was on his way.  I told him that I was expecting him at Noon as per a call from his office.  He stated that we was on another appointment at IHOP and could not have come early. 
At 2:06 pm, just as the technician arrived at my home, I received a call from the office of Around the Clock.  The woman on the phone was calling to find out why I was confused about the time of my appointment.  I informed her that someone from her office had called me to move up the appointment to Noon.  She put me on hold while she checked with the other people in her office to find out who had called me.  She came back on the line and informed that no one from her office had called me to reschedule the appointment and that she was very sorry that I was confused about the time of my appointment. 
After this call, I showed the technician which outdoor house faucet needed to be replaced.  He went to his truck and returned with a new outdoor hose faucet.  It is a faucet with a 10-12? pipe sticking out the back so that it can be inserted through the foundation of the house.
At 2:12 pm, the office manager from Around the Clock called to find out why I had hung up on the last woman who called me because she was very upset.  So, I went through the story again about being called to move up the appointment to Noon.  She admitted that a new employee had mistakenly moved up my appointment and dispatched a drain cleaner who is not capable of doing plumbing work, which is what my appointment was for. However, they did not inform me that my appointment had been moved up in error.  She said that she could understand why I was upset at leaving work and rushing home to wait for two hours.  She said that she could offer me a 5% discount on my services.  I informed her that I had the Angie?s List Deal for the $49 Outdoor Hose Faucet Replacement and that my services were already paid for.  She said that was all that she was authorized to provide and that she would call me back.
I went to the back yard to look in on the technician who had a new outdoor hose faucet lying on the ground where he was working.
About 2:45 pm, the technician informed me that he was finished.  I turned on the faucet and it was no longer leaking, which one would expect with a new faucet, however the wall behind the faucet still seemed to be getting wet.  The technician went into the crawl space to check while I turned on the faucet. The technician reported that the pipe which comes from the back of the
faucet before it connects with the pipe in the crawlspace was cracked and that the whole thing would need to be replaced at a cost in excess of $300.  I thought I had purchased an outdoor hose faucet replacement and that was what had been done.  The technician informed me that the Angie?s List deal was only for an outdoor hose faucet VALVE STEM REPAIR.  Apparently, the technician had removed parts from a new outdoor hose faucet to repair my existing outdoor hose faucet.  I told him that I would not authorize a replacement in excess of $300 when I thought I had purchased a replacement.  I sent him on his way, as I wanted to research what I had purchased and discuss it with the office manager who I was expecting to call me back.
At 4:03 pm, having not heard back from the office manager, I called Around the Clock.  I was informed that the office manager was not available, but that they would have her call me.
On Thursday, June 4 at 9:12 am, I called Around the Clock, because I still had not heard back from the office manager.  I was informed that the office manager was not available but that they would pass on my information to her.  The woman on the phone was very insistent that she could help me.  I stated that I wanted to deal with the office manager because I had spoken with her the day before. The woman on the phone continued to insist that she could help me.  I finally caved and informed her that I had purchased the Angie?s List Deal for $49 for an Outdoor Hose Faucet Replacement and that the day before the technician had only repaired the faucet and not replaced it.  The woman on the phone said that she would schedule me for 4:00 - 6:00 pm that day to perform the replacement.
I left work early once again to head home to await the arrival of the technician from Around the Clock.  At 5:44 pm, I finally received a call from the office manager who informed me that the technician would not be performing a replacement of my outdoor hose faucet unless I agreed to pay a charge in excess of $300 for the replacement.  She then stated that I would also need to pay for the repair done by the technician the day before.  During the call she spent time arguing the semantics of ?hose faucet? vs ?hose spigot? vs ?hose bib? and ?replacement? vs ?repair?.  She then stated that the Angie?s List Deal which I had purchased was erroneously run by Angie?s List and was supposed to be a repair not a replacement.  They are currently running a deal for $325 Outdoor Hose Faucet Replacement.  The wording is exactly the same as the $49 Outdoor Hose Faucet Replacement which I purchased.  I stated that if the deal was run erroneously then that is a problem between Around the Clock and Angie?s List.  I should get the deal I purchased which was for a replacement.  She stated that the deal was removed from Angie?s List very quickly; however, a few people did purchase the deal and that they were trying to make it right.  At about 6:05 pm, I informed the office manager that her technician was now officially late and she had now wasted four hours of my time waiting for her technician to arrive.  She stated that the technician was parked a block away and was waiting for her go ahead if I approved the $300+ replacement.  At one point in the conversation she claimed that she had caught me contradicting myself that that she could pull the transcripts of the call to prove that I was not correct. I replied that she had not informed me that the call was being recorded.  She stated that it was not being recorded; however, the company which handles their marketing did monitor their calls for quality assurance as is often stated at the beginning of a call when one calls for customer service.  I stated that she had called me and I still had not been notified that the call was being monitored.  Next, she proceeded to tell me that she had already contacted the Better Business Bureau to inform them that I would filing a false claim against them.  As this call had already lasted 25 minutes and I was not going to agree to a $300+ replacement, we agreed that there was no point in co"

"Great Customer Service in a Timely Manner, with knowledge of Appliances and Professional Attitude."

"They did an excellent job installing all my kitchen appliances—no damage, a clean installation, and everything looks great!"