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"I had an excellent experience with National Service Pros! From start to finish, their team was knowledgeable, friendly, and professional. Carlos and his team went above and beyond, taking the time to explain everything in detail to ensure I was comfortable and fully informed throughout the process. Their thorough approach and dedication to customer satisfaction made a real difference. They installed a new unit at my house the same day. They picked up and cleaned area when they were done!! Highly recommend!"

"Great job very professional"

"Do not hire this company. If there’s an issue after they do the work, more than likely you won’t heard or see them again. In a nutshell they unresponsive and unprofessional to say the least. I Don’t want to make this too lengthy so I’m keeping it as short as possible so that you know what my issues are with this company. Samuel (one of the 2 plumbers said to fix the charge will be $1,200. I said I’ll get more quotes he then agreed to $800 for a job that took less than 1 hour. I hired them to repair a leak on my main water line on 11/28/2024. I called my water company on 12/16/24 to confirm if the water consumption was back to normal and they told me no. They can see live daily what’s going on. Samuel thinks a bill 30 later is the only way to know if the leak is still present and this is not the case. I’m sure they know this as well. Technology is a beautiful thing. I explained to Samuel in a voice mail and text that the water company is on the line with me now and will let him know the leaks has not been fixed. I sent several text and voice mails about the on going leak and for them to come back to fix asap. The representative agreed that we can do a conference call with the plumber. He did not answer my call or text. I was ghosted/received the silent treatment. My last voice mail and text messages to him was 1/2/25. No replies or call backs. I filed a complaint to Angie on 12/16/24 and the Plumber company had until 12/26/24 to reply and they did not. How ironic my last text and voicemail must have prompted them to now reply to Angi regarding my complaint. I said Just want you to know I just left you a detailed message about the leak and that I consider this abandonment of service from you if I don’t hear from you today You were pay in full, so there’s no reason why you should not complete this job. That’s why I’m calling this abandonment of Service which is unethical on your part. As a business and employee/r you never disregard your customers concerns which I have expressed to you. And nevertheless you never showed up, returned my previous calls/text. The. Suddenly they replied back on 1/2/2025 on the same day of my last text and voicemail Angi previously known as Home Advisors. As of today I have not hear from anyone from this company. They do not honor their 90 day working guarantee. I needed them to come back 2 weeks later and to be on a quick call with the water company . To his credit I did speak to Samuel for a very brief moment the first time a call..he was quite dismissive so I could not fully explain to much in our minute or less phone call. He told me he wouldn’t come back until January 2025. I texted and called 1/2/25 with details to come fix the leak. No answer from my voicemail or text messages."

"Jose is the absolute best! I will not call anyone else. He is extremely honest and knowledgeable. I have had him out to my house on 2 separate occasions. One last year when my dryer stop heating. He not only fixed that problem but also a safety problem where my dryer kept going once the door was open. I assumed I would be buying a new dryer so was thrilled not to have to replace it. This year my washer seemed destined to be sent to appliance heaven but instead I called Jose who had it fixed in about a half an hour! Again thinking I was going to need to replace (as this time it wouldn't even turn on) I was delighted that my appliance is fixed and yet again his repair solved a second problem (I was having to run a second spin cycle because my clothes were remaining too wet). Usually when a repair is finished you cringe at the cost but both times not only did I feel the price was reasonable I was happily surprised. Jose is your man! In addition to the repair he was very prompt in communication and able to quickly find a time to come help. 100% recommend and will ALWAYS call him before considering a replacement in the future."

"Good service !!"

"Showed up on time , price was within estimate , trustworthy people"

"Caveat Emptor...I would not recommend this company...i thought I had a washing machine problem with water.leaking from below the washer.. I called Angi and within minutes I received a call from this company...owner's wife was very very pleasant ..I explained what I thought was a problem .I was told on the phone that a service charge of $ 50 to evaluate the problem and that if there was a major issue and a repair was made...this $ 50 would be deducted from the total.. fine I said...!!! ..I also thought I had a problem with my range..and was told by her that this would be included in the $ 50...Oran i think was his name was very pleasant..spent 20 min looking at the washing machine..no problem ..soap was spilled on the floor which made it appear that there was a water leak..so..nothing had to be done... he looked at the range..no problem except the knobs had to replaced which I already knew ..he showed me the knobs needed for the range on my Amazon site and told me to order them...all of this took 20 min... his fee was $ 120.00 !! I paid in check. no argument as I was unsure about the fee... the following day I called the company and spoke again to his friendly wife about the fee...did I mis understand ?? . I did not..it was indeed $ 50...so her husband called later to explain why and what he had done for $ 120.. .I still don't understand...he looked at the washing machine...no work was done..he looked at the stove..no work was done...all in less than 40 min ..he said that in any future visits he would give me credit.. LOL...when pigs fly.. by the way the knobs arrived yesterday and they are the wrong size...!!!!"