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"Michael was nothing but professional, friendly, thorough, and easy to talk with!"

"Went okay"

"Thank you so much for a professional and efficient job! We had a flood in our basement and needed to have our carpet cleaned. Eco Pro cleaned the back of the carpet before it was put back in place. After the carpet was re-installed, they came back to do a complete cleaning of the entire basement carpeting. We put this carpeting in pretty recently, and Eco Pro saved us from needing to replace it. The carpet looks amazing and we are so happy to finally have our basement back!"

"Outstanding service! I could not understand why my downstairs closet was extremely cold upon entry. During my first conversation with Phillip, he conveyed concern and dedication regarding identification and remediation of the unusually cold air. During initial visit, Phillip noted portions of closet were approximately 15 degrees colder than adjoining rooms. After conducting internal and external inspections of the nearby areas, he identified potential source of cold air. A couple days later with outside temperatures in the 20s, Phillip exhaustively sealed external areas of concern. A few days later, he came again to determine temperature differential within the closet. It was now much more comfortable with temperature only a few degrees below neighboring rooms! Throughout the entire process, Phillip was very friendly and knowledgeable."

"Excellent job excellent people"

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."

"Chris was great. He explained everything that was checked and showed me all of the things I needed to know about the house. Would highly recommend him for anyone needing home inspection."

"Mitch was friendly as he was professional. The report was thorough and easy to understand, with excellent visuals. Could not ask for a better home inspection!"

"Bait and Switchers. DO NOT RELY ON AN ON AN QUOTE FOR JOB THEY HAVEN"T SEEN! IN PERSON. I gave three electricians very explicit information to bid a job. Offered New Dawn opportunity to come make in person quote but they said they didn't need to. Two of three were very close but I picked New Dawn based on these reviews. I paid a $500 deposit and waited several weeks for the service and paid for someone ($200) to be at my house to meet them this morning. Technicians showed up and said they didn't have what was required to do project and "project was out of scope of quote because it required conduit". They were told up front verbally and in text exchanges conduit was required. In fact the text said "Conduit Obviously!". Spoke to Kelly who was one of the owners who confirmed she researched and saw the text exchange and notes but said the person who gave the quote had made an incorrect assumption and that they would not honor the quote and they would have to give me a new quote. When I challenged that (nicely) she hung up on me. Typical Florida scammers."

"Robert was very helpful, knowledgeable, and courteous. I sometimes felt as if he were inspecting his own home, that's how much care he demonstrated."