Get matched with top concrete foundation repairers in Pennington Gap, VA

"I was disappointed that the concrete slab didnâ t raise all the way. I was warned by the salesman that this could happen. The people who did the work said to wait a few months and they will try again under warranty."

"Acculevel did a super job for us! We have a house that was built in 1902 with a small crawl space. They fixed ALL our problems and did NOT have to tear up the floors. Our floors are level and stable. They were professional and neat. I would hire them for any basement or foundation issues you wont be sorry! 10 stars to the crew"

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

"With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288."

"If you're selecting a contractor to do thousands of dollars of work, you'll probably do a lot of research. I tend to over think things, and I had a lot of contractors come to my house to give an estimate. I wasn't just looking for the lowest bid (after the first three, I pretty much knew what the price range was) but I did not want to pay a ton of money and then find the work was inadequate/insufficient and I'd have to pay even more to have it done right.
My issue started with a leaking sunroom. After rain or snowmelt in my newly-purchased house, I discovered that water leaked under the concrete into the floor and soaked my carpet. Several contractors came and tried to figure out the problem. Most of them initially focused on the roof, but the water wasn't leaking from the roof. So evidently it was coming through the foundation, but was it a leak in the joint between the sunroom and the house, or a crack in the concrete? They all told me this sort of problem is tricky to diagnose; in some cases you'd need to dig out the entire foundation to be sure. But basically, all the waterproofers I spoke to agreed that I needed one of two things: (1) A French drain and sump pump installed inside the sun room along the leaking wall, or (2) a French drain + speed drain on the outside (more expensive). The most expensive option yet was to dig out the foundation and waterproof the outside of it with tar sealant, particularly a problem since I had a concrete pad on the exterior of the leaking section.
So, with the general consensus being that what I needed was a French drain and sump pump on the inside (this seemed the most logical, and also most economical solution), I got a range of estimates and pitches from waterproofers who do this kind of work. My top picks were the ones with good Angie's List ratings. The price range for the basic job I have described ranged from about $2300 at the low end to $3600 at the upper end.
Now, I was leery of a large franchise operation like Ameri-Dry. They have a very slick website, of course, and their sales reps are very polished and can describe in great detail why they are the best company for the job, what makes their methods superior to others, etc. I found that nearly every contractor was happy to contrast themselves with everyone else, swearing they stand by their work but "you can't trust those other guys" (in so many words). I can't blame them, and I hate to be cynical, I'm sure most of them are sincere. But my natural inclination was to go with a smaller firm with good reviews on Angie's List. Still, there are some advantages to going with a large, established company, and Ameri-Dry has very good ratings, so I had them come give an estimate as well.
Not one, but two men came to my house to look at the problem and give their pitch. The senior rep who I dealt with for the rest of the job was named Carlos. I'm not sure if sending two men for an estimate is standard practice, but they seemed to have practiced their presentation, which made me a bit wary (I hate being "pitched" to or feeling like I am being subjected to a sales routine). Also, they tried to do that thing where they'll offer a discount if you sign a contract that day, which I said I hated -- I like to think over big financial decisions at length. They did back off once I made it clear that I was not going to decide that day.
However, the things they said made sense and conformed to what other contractors had said. Moreover, Carlos was the first one to ask to see my basement, even though the problem I called about was in my sunroom. So I showed them my basement (where I had a sump pump already) and he pointed out that the floor drainage was very shoddy work and that I had mold and efflorescence indicating water leaking through the porous cinder blocks, probably from external pressure.
Now, of course this made me a little wary as well -- "Oh, naturally they're trying to get me to have even more work done!" -- but in fact I had noticed this myself and knew I'd have to do something about my basement sooner or later. At this time, all I wanted to do was get water out of my sunroom, spending as little as possible. But I gave them credit for looking over the entire house. And when they gave me an estimate, the cost of putting in a French drain and sump pump in the sunroom AND at the same time putting a weeping tile drainage system and a larger, improved sump pump pit in my basement, was pretty reasonable.
I still had a couple more contractors give me estimates, this time for both the sunroom and the basement. Ameri-Dry's estimate was in the upper range, though not the highest bid, but certainly not the lowest. I vacillated. There were one or two other guys that seemed pretty solid, and a little cheaper. Was it wise or foolish to go with a big company? Ameri-Dry's Angie's List ratings were very positive, which spoke well of them (and was what ultimately weighed against another company that otherwise I probably would have chosen, since they had no Angie's List track record), and the "life of the structure" warranty Ameri-Dry offers was also very attractive (though a couple of other contractors also offered a "one-time transferable" warranty, meaning it would last as long as I own the house and could be transferred to the next buyer). But the Ameri-Dry warranty is supposed to transfer to anyone who buys this house, ever.
So, when Carlos made his follow-up call, I was still vacillating. Well, it turned out there was a little room for negotiation on the price, and I ended up pushing him a little harder. We settled on a modest discount off their original estimate, and he came by the next day with a contract.
They were able to schedule a crew to come out the following week, at a day convenient to me. These guys were a very organized team that had obviously done a lot of these jobs, and they were quite polite and professional. Now, one thing to be aware of: they were subcontractors. They told me they do essentially all of Ameri-Dry's jobs in this area. Several of the other contractors who gave me bids touted the fact that they don't use subcontractors. I guess this can be significant for insurance and licensing purposes, though if the subcontractors are also properly insured and licensed (which these guys were-at least the paperwork I looked at seemed legit) then it probably doesn't really matter if the crew doing the job works directly for the company you hire or was subcontracted out. It's the quality of the work that matters. So I wasn't really upset by this.
The basement job was done quickly and without a hitch. The guy in charge even asked me if I wanted the sump pump moved to a more convenient corner location, and I said yes. So they put in the drainage system and filled the old pit and dug a new one. I feel better about the basement now; I am hoping this will extend the life of my basement and the foundation by many years and forestall further seepage problems.
Now for the complication: remember they were supposed to dig a French drain and sump pump in the sunroom up above? Well, after pulling back the carpet inside the sunroom, it turned out that my sunroom sits on a single concrete pad without a footing. So, they COULDN'T dig into it without undermining the structural integrity of the sunroom! The foreman was rather annoyed at Carlos (who had said what I needed was a French drain) and they called him out to my house to discuss the matter.
So, what I actually needed was that exterior water-proofing job and a drain along the outside, with a speed drain in front of the door. And to do that, they had to get a concrete saw, saw a chunk out of the external concrete pad, then dig down and properly waterproof the outside wall of my sunroom, then fill it back in again with concrete and install the drain.
This was, of course, more expensive than the job originally planned, and Ameri-Dry wanted me to pay more. I was pretty upset by this, since once the foreman pointed out the issue with the concrete foundation,"

"It went well. I was pleased with the services that they provided and the plan that they came up with. I had no trouble submitting it to the city in order to obtain a permit. They were easy to work with, even coming out on Saturday or Sunday, or the evenings - whatever worked with my schedule. They are really friendly, helpful and easy to get along with. It was a great experience and I plan to go to them for some additional work that I am planning on doing."

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