Get matched with top septic system installers and replacers in Pennsburg, PA

"I had another company design my septic system replacement, but Paul re-designed it to avoid having to remove a 50+ ft tall tree and added a drainage system for the water from the gutters. The old no-longer-up-to-code 2-cesspool septic system was replaced by a drainfield and Ecoflow septic tank. The work was done on the days I was told workers would be here (unlike the company that drew up the first set of specs), and Paul and Jon were always friendly and great to work with."

"The technician got the job done"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"James Chaneybey was very professional and nice, very satisfied with the work he's done and would like to use him again in the future."

"From anyone I talked to and my own troubleshooting, it sounded like I would need a new well tank. Miller came over, did a bit of checking and emptied the tank of water. Added some air and it resolved the pressure problem! I may have a slow leak and still have to get a new tank. But everything was explained to me and I was given an estimate for a new tank, if needed in the future. I really appreciate that they didn't just tell me I need a new tank- because I would not have known any better. I will use them again and recommend their services."

"Technician said water level was too high in toilet tank, so he lowered it to the proper level. This did not solve the problem, so the technician came back the next week and found the silicone seal had four swells bubbling around the seal. This caused water to seep past. Technician installed a new flush value seal kit, which solved the issue. I was only charged for the first visit, so I appreciate that the technician came back and resolved the issue the second time at no additional charge. Also on the first visit, the technician removed the hose from the outside faucet, along with taping and doping the threads on the faucet stem. He also provided a quote in case I wanted to replace this faucet. Overall, I'm very happy with the service provided."