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Find Tile & grout cleaning pros in Peoria

IKE HATCHETT FLOOR FINISHING
4.7(
23
)

Serving Peoria, IL and surrounding areas

In business since 1985

Free estimates

Emergency services offered

"I previously posted about the incredible work Ike did on our downstairs and hallway.   Since then, he also did a wonderful job refinishing floors for my grandmother.  Unfortunately, our last experience was really disheartening.  We initially spoke with Ike a month before the work was actually completed.  His partner had jury duty the week they were scheduled to come, and so the work had to be put off (which we understood).   I am not sure if what ensued was due to the long stretch of time in between the initial discussion and the work being done, but know we were left feeling not only let down by the work, but also  put off by the way in which we were treated. <br /> I should preface this by saying that Ike said he thought we would be better off having new floors put in.  After looking into this, we still wanted to go with refinished (albeit imperfect) floors.  We agreed that we knew the floors would not be perfect but Ike would do his best.  My disappointment is not in how the floors that Ike did turned out, but rather that he did not do the work that was agreed upon. <br /> Before work started, we called Ike to ask about moving the refrigerator in the kitchen and about a few tiles left on the floor by the stove and dishwasher.  In response to the fridge, Ike said to leave it there.  While this surprised us, he said that he had a system in which he would move the fridge to a different part of the kitchen and then move it back.  In regards to the tile, my husband called and said we were having trouble removing a few a tiles and Ike said to not worry, he "had a guy for that." <br /> Neither of these were taken care of.  The fridge was never moved and the tiles were left untouched.  Both of these could have been done by us in advance, but we are both teachers and have a 1 year old and 3 year old, so we were happy to pay someone else to save ourselves the time.  We stopped by the house on the second day of work and saw that the fridge had been sanded around and the tiles were still on the floor and so called Ike right away.  His response was "I don't move fridges and I don't do tiles.  If you want us to stop the job, we can just keep the deposit and consider it finished."  It was as though our earlier conversations had never taken place.  In addition, there was no effort to offer solutions or remedy the situation. <br /> We had neither the time nor expertise to finish the floors on our own and Ike had made it clear that the matter was not open for discussion.  We have a check in the mail for the remainder of the balance but feel crummy about the whole experience. <br />"
Recommended by91%of homeowners
Avatar for Granite Gold Inc.
Granite Gold Inc.
5.0(
2
)

Serving Peoria, IL and surrounding areas

In business since 2002

Free estimates

Warranties offered

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."
Recommended by100%of homeowners
Avatar for The Organic Cleaning Machine, Inc
The Organic Cleaning Machine, Inc
4.0(
6
)

Serving Peoria, IL and surrounding areas

In business since 1998

Free estimates

Warranties offered

"We used OCM weekly for about a month. I had several different "teams" clean for us. 1 team really impressed me & worked very well together. I asked Lety if we could schedule this team for every cleaning. Lety was pleased to accommodate my request. My "team" comes every other week - they do a fantastic job! They are willing to accomadate my changes & requests easily - they work hard & always stay within my budget. I cannot say enough good things about this company - I am a very happy customer! Highly recommend. Be sure to be specific & communicate needs/ wants etc... Lety is very eager to make sure you get exactly what you want :)"
Recommended by50%of homeowners
A Cleaner Finish, LLC
3.5(
4
)

Serving Peoria, IL and surrounding areas

In business since 2007

Free estimates

Warranties offered

"The housecleaning was long term and I was fairly happy with the service as the cleaners were reliable, punctual, and the service was not overly expensive. There were, however many ongoing problems. The cleaners changed continuously, and the quality and thoroughness of the cleaning changed alongside the cleaners. Some were rude, others were on their phones all the time. I did tolerate this as the service was fair overall. There were a lot of expensive breakages over a short period of time which is why I finally ended the service. Management took no accountability for the breakages and no reimbursement was forthcoming. I found this attitude unprofessional. The carpet and tile cleaning was not good. The carpets did not look, feel, or smell clean and the tiles quickly became discolored even though they were supposedly sealed. I would not recommend this company."
Recommended by50%of homeowners
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