Get matched with top metal roofing repair pros in Perryville, MD

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

"Carol D explained the roof installation process very well, she was very knowledgeable. She answered all the questions I had. I would recommend Long Home Products!"

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"We had a really good experience with Roofing Pups. Their rep Alex was great to work with, and the roofing crew that came to our house did a good job and cleaned up afterward. We opted to get our gutters replaced as well as our roof, which required a second day of work. The Roofing Pups employee in charge of this job (also named Alex) noticed that the color of the new gutters didnt match our house, and made a point of checking it with us before getting started. We really appreciated this as the new gutters would have clashed with the color of our siding! Everyone with the company was great about making the change, ordering new parts and rescheduling the job. We were very impressed with their service and professionalism. We would definitely use Roofing Pups again!"

"Very happy with the company very nice people, wonderful service, amazingly fast would most definitely recommend to anyone needing roof repair/ replacement 10 stars for me."

"Great guy to work with! Went through a lot of different roofers to get their opinions on how to best repair the roof. Their opinion held the most weight and was quite honest in their recommendations. When work was scheduled showed right up on time. Sent pictures of their work and called to answer any questions. Definitely seeing us doing business again in the future."

"Unlike a couple of other business coordinators from competitors, Tar Heel Construction's coordinator, Brain, was not only courteous and approachable, but also patient and empathetic. He did not try to rush into pressured business dealings but, instead, spent quality time listening attentively to our needs and thoroughly inspecting our roof, before engaging us in a more informative discussion about our project. Brian was careful to solicit answers to questions that aligned with our goals, so that he could show and explain relevant options for us to choose from. His knowledge of our roofing problems, along with his unexaggerated estimates and forthrightness gained our trust and we decided to choose him and Tar Heel Construction for the first phase of our project, which was to repair our roof's "dead valley" area. Then, not long after signing the contract to repair the "dead valley," and just before the date scheduled to begin that work, we left Brian a message on a Saturday to report that rain had come in the house from the "dead valley" area of the roof. Brian contacted us immediately, even though he was at a soccer game with his son, and told us he would send a crew to our house within 24 hours! That extraordinary level of care persuaded us to not postpone getting the shingle part of the project done and we called Brian back to have him send us a new contract to include completing the work for both the "dead valley" and replacing the shingles on the entire roof. Within three days of signing the new contract, Brian sent two teams out to begin the work and we had a new complete roof, just before more rain! If you are looking to repair or replace your roof and want an unparalleled customer-focused experience, that consists of a hassle free consultation, a fair price and financing options with low interest rate, then call on Brian and Tar Heel Construction and get Peace of Mind from receiving outstanding workmanship and the state-of-the-art products."

"This is a a top notch company. Needed a new roof on my house and shed as well as porch posts replaced. The owner, Daryl arrived and was extremely professional. Daryl had an estimate to me in minimal time. His estimate was broken down in an easy format that didn’t leave any questions as to where money was going. This estimate was lower than others that I had received , all while using better products that other contractors were going to use. Daryl was super accommodating with the time that the work was scheduled to be done. All materials that were needed arrived shortly before the work was to be done which makes things much easier to get the work done and drawing out the process with a contractor constantly having to leave to get materials. My family and I were away while this work was being done. Daryl ran into a few problems (25 year old roof) and kept me up to date as each one arose. Brackettry LLC os a top tier company and the owner is a top tier guy"

"I had Premier Roofing come out on April 3, 2019. I was very impressed with the work and timeliness of repairs. I had old shingles removed and new shingles installed. The owner of company came out and gave me a estimate. He was very professional and was able to answer all my questions about products, warranties, etc. He also emailed me detailed contract with all work that was going to be done. When owner (Mike Tama) came out to give me estimate he was very patient and took his time explaining everything. The pricing was reasonable and he also advised me to get two more estimates."