Get matched with top chimney cap installers and replacers in Peterborough, NH

"Scheduling an appointment was a very frustrating endeavor. First, I tried to schedule using their online appointment request form, but never heard back. A week later, I called (and like every other time I called) had to leave a voicemail message asking for a call back that day or I would be taking my business everywhere. I got a call back about an hour later from an annoyed woman who complained that she was too overworked and that's why nobody was getting back to me. I was then able to schedule an appointment for about 7 weeks out to have my pellet stove cleaned. The day prior to the cleaning a work conflict came up and there was a chance I needed to reschedule the appointment. I called and left a voicemail explaining that I needed to know how long the appointment would take and that if it took longer than 1.5 hours I would need to reschedule. I received no call back. I called the next day (the day of the appointment) first thing in the morning, and had to leave another message stating the same thing. I STILL never received a call back. The stove technician (Noah) called to let us know he was on his way that afternoon and was able to finish the cleaning on time. The stove was cleaned adequately and he was both pleasant and respectful. Bottom line: Good luck scheduling an appointment or communicating with this business on your own time table - there is just no way to get in touch with anyone until they choose to call you back. That being said, one they arrived they were able to do the job adequately without further issue."

"The brick chimney on my 55-year-old house had missing and loose bricks, crumbling mortar, and severe staining. Also, when the house was reroofed five years ago, the roofers did not do a proper job of installing flashing against the chimney. I first contacted Dave Robinson mid-summer, and he came out to examine the project. Initially he thought he could get to it in late August but he then said it would be sometime in October. As it wasn't an emergency (I had, after all, been living with this for years), that was OK with me. Dave and his crew arrived in early October and, over two days, did a great job repairing the chimney, reinstalling the flashing properly (so that the top of the flashing was embedded in the mortar, and then sealed it all with a breathing sealer. Perhaps my only gripe was that communication was intermittent, especially by email, but he did respond and did the work he quoted for the agreed-upon price. I have attached before and after photos. I'm very happy with his work and plan to call on Dave again when I am ready to install a fireplace insert (as the interior of the chimney needs work.)"

"It was fantastic. They responded to my emails promptly. They came when they were scheduled. And the quality of their work was superb. Everything was spotless - not an ash anywhere, not one dirty footprint to be found. They moved stuff that was in the way and placed it NEATLY out of the way. The pellet stoves were immaculate. I can't see inside my chimneys, but from the looks of everything else, I'm 100% confident that they did an excellent job in there too. I'd hire them again in a heartbeat!"

"They were excellent. The price charged was actually lower than the price quoted. Time frame was spot on. They were professional and courteous. Excellent experience all the way around. They will be hired again for future needs."

"Very well. Wendy and Jo are very responsive to inquiries and eager to do an excellent job. They did exactly what they said they would do and faster than expected. I went to work in the morning and came back to my house with a new roof. The only evidence that they were there, other than the new roof, was the dumpster in the driveway. We had a small one story ranch style home and oversized garage roofed."

"They've been very good to work with, accommodated a Saturday appointment, explained their services well and provided everything electronically as well as provided a nice discount."

"Extremely well and aside from needed work, a safety exam of entire system with good recommendations made and will be carried out. Two nice, very knowledgeable men, very efficient and left worksite most clean. Will use them on the future and strongly recommend!"

free estamates.

"Excellent work. Very personable. Looking forward to using him again in the spring for other stone work!"

"We went with John as his bid was lower. He worked alone for most of the project which helped keep costs down. The project did take a long time as he was balancing snow removal with our renovation, but he did explain this before he started. He was very honest and had good ideas; we never thought he was deliberately running up the price or making the project more complex than it needed to be. He was willing to do a few other minor repairs around our home that were needed. He also removed all construction debris and was willing to economize when we asked him to. He also took care of our dog when he was working at the house. <br /> We highly recommend him. <br />"