Get matched with top fridge, freezer or ice maker repair or service pros in Phillips-Ranch, CA

"I recently had a warranty repair on my Samsung refrigerator done by AML Service. Maria, the office dispatcher, was fantastic. There was an issue with the serial number on Samsung's end, but Maria went above and beyond to get everything authorized. Communication throughout the process was excellent - they kept me updated on the status and timing of the service call. Honestly, AML's service was so impressive that I wouldn't hesitate to use them for any future appliance repairs, even if it wasn't covered under warranty. They clearly prioritize customer satisfaction and go the extra mile to get things fixed."

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Great, reliable, and quick service with consistent communication and great follow through!"

"The work, diagnosis and repairs were excellent. Only issue had to wait 2.5 days and with a refrigerator that is hard."

"Great service. The repairman was friendly, professional and knowledgeable. Love my Electrolux and he got it working again for me."

"I appreciated the verbal communication that it would be more cost effective to replace the appliance than to have him fix it, but it wasn't easy to understand his English and I would have rather had written direction on the problem than just verbal. I'm interested in knowing which parts specifically needed replacing so that I could attempt the repair myself, since the labor for the repair wasn't going to be cost-effective."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I bought a service big deal on Angie's List so that I could ascertain whether I could repair my vintage 1960s wall oven, which worked perfectly but needed to be vented properly, and to have someone take a look at my furnace.  I was told upon Igor's arrival that he could not look at the furnace because he wasn't licensed to fix them.  No problem.  I emailed Universal Appliance Services and notified them that Igor could not advise me on the furnace and they responded quickly to refund half of the Big Deal expense since it was originally for the inspection of two appliances and now Igor would only be looking at one.  They were fast and professional with this and I appreciated it. <br /> With the oven, I did explain via email and again to Igor when he arrived that this oven had not been vented properly and I was mainly interested in finding out how this could be corrected or if this could be corrected.  This is a wall oven under the counter and the previous contractor redirected the vent which causes the countertop to get very warm when I bake anything - that seems unsafe so I wanted to know Igor's expert opinion on the matter.  Initially, Igor refused to believe me that the vent of my oven was located where I was explaining until I dug out some actual photos so that he could finally see what was under our counter.  Only then did he finally say that there was nothing to be done and that newer is better anyway.  I shouldn't have an old oven, but I should just remove the cabinetry and the cooktop and get a new push-in range.  Well, that wasn't particularly helpful.  He seemed more intent on the easy solution rather than what my main concerns were for the oven.  But even that was ok; I did call him for his opinion.  What I found frustrating was feeling like he had no interest in hearing just actual facts before advising me, like where the vent was located, and even less interest in hearing what I was trying to achieve.  It's ok if what I wanted was not achievable, but he could have at least heard everything I had to say before telling me definitively that "nothing could be done." He seemed like a nice guy, but maybe we were just having difficulty communicating... <br />"

"<strong>Hire these guys - stop just looking through the reviews and call them.  Right now!<br /> </strong> <br /> I called <strong>AARS</strong> because the heating element went out on my dishwasher.  We talked about it on the phone and ended up ordering the part (Craig gave me a price over the phone for the part and the repair - totally reasonable pricing).  However, when Craig brought the part out to install it, and pulled apart the dishwasher it was clear another part (main pump) had gone out as well.  <br /> This is the exact point where a repair can go wrong.  Some guys would just say - this will cost an additional $300 and see if you take the bait.  But not <strong>Craig Archer </strong>from <strong> AARS</strong>.  He looked me straight in the eye and said that the repair would cost more than a new dishwasher.  I was not charged for the heating element we ordered, only a small fee for the service visit. <br /> So, the bad news was my dishwasher was dead, but the good news is found an <strong>HONEST</strong> appliance repair company in <strong>AARS</strong>. <br />"

"I called the morning of 10/27 and the receptionist was very helpful. She gave me a same day appointment, Within a few hours the Tech Aaron came and repaired our refrigerator. The Tech was very professional and friendly. We were extremely happy with their <br /> service. We highly recommend Pasadena Appliance Service . <br />"