Get matched with top appliance (major gas appliance) installers and replacers in Philomont, VA

"Wonderful. Got a quick estimate, they answered my many questions. After I initially ordered one, I wanted a different model, they changed the order. Very satisfied. Have purchased from Sterling Appliance several times, no problems."

"I was put in touch with a technician named Tom. He was able to help me diagnose the issue with the bake igniter in my gas oven, during a remote video call. Tom sent me a link for the replacement part and explained how to install it. He even gave me a helpful tip for how to clean my oven’s glass window. I was able to replace the part easily using Tom’s instructions. I am very satisfied with the repair and with the help I got from Tom."

"Lucky from service Master came out and spent quite a bit of time checking out the ovens to diagnose the problem. The GE manual we received with the oven said the error code was the door lock. Lucky found from the specs and diagnostics that the top oven fan was the problem. Lucky was fantastic. Ordered the part and spent over an hour working on replacing it and checking it out. He was extremely personable and the company was very responsive. We would definitely recommend them."

"Superb. Tested all 3 a/c systems and found/explained the problem on the one unit that needed replacing. Provided advive, options and a competitive quotation while onsite and scheduled appointment to suit us. Manjit was very punctual and kept us informed at all stages. We liked that he visited to fit as arranged but offered to revisit when it wasn't raining to avoid moisture entering the system. Always polite and particular. Cleaned up after himself and discovered another part that unexpectedly needed replacing during the fit that he swallowed the cost of. A very helpful no nonsense, no BS, and reliable firm. US Appliances are now in my go to firm for annual servicing."

"My furnace is very old and quit working.  I called several HVAC companies and received  quotes to replace ranging from $1,800 to $11,000.  I found Energy Wise on Angies and called Matt.  He returned my call within 30 minutes and was at my house within 24 hours.  After his inspection, he stated that the furnace was still in good shape and could offer me a  number of years service before buying a new unit.  He suggested replacing the motor and fan and cleaning internal parts.  All of this was completed by the end of the next day.
Matt is very professional, punctual, courteous and a pleasure to deal with.  Not only did he save me a great deal of money, I now have a heating/air conditioning system that has never worked better.
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"McCarthy's tech and office provide quotes for repair and replacement alternatives for my gas furnace, on a Saturday morning. They arranged for a replacement gas furnace financing before the technician left, and scheduled install for early next week. Thanks guys."

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Appliance Repair Technicians maybe competent to repair other brands, but if you have an LG appliance, you are much better off going with their factory-authorized service.

My 6-year old LG front-loading washer was stopping mid-cycle and would not complete a load.  I called two other repair companies who said they did not service LG, so I thought myself lucky that Appliance Repair LLC said they would service it, and I made an appointment for Monday afternoon between 1 and 3 pm.  When the technician did not show or call by 3:30, I called the office and was told that he was detained on an earlier repair that had taken longer than expected, and he would not be able to come until the following day. Although I am retired and can stay home to wait on repairmen, this is still inexcusable in my book, as most customers must take off work for repairs.  The technician arrived on schedule the next day, and recommended replacing the  sensor assembly, at a cost of $280. I reminded him that the motor was making a groaning noise as it attempted to turn the drum, which suggested to me that the problem was with the motor, not the electronics.  He assured me that replacing the sensor would correct the problem. After he replaced the sensor, tested the washer without any load, and left, I attempted to do a load of laundry.  The same problems occurred, and I called the company back. They sent the technician out again two days later, who then confirmed that the motor was the cause of the problem. That would have been another $360 repair, so I elected to replace the machine instead. To their credit, Appliance Repair did refund the difference between the initial charge and the basic service call charge, so my final cost was $60.

While researching a new machine, I noticed that the motors on LG washers have very extensive warranties on their motors. When the Appliance Repair technician asked if the washer was under warranty, I replied that it was 6 years old. He did not suggest that anything might still be under warranty, but it turned out that the motor had a 7-year warranty. I called the LG service line, and was told I would be charged only for labor to install the new motor.  They dispatched a technician the next business day, who confirmed the motor was defective and also under warranty. He also pointed out that one of the three drum supports was broken.  These are shock absorbers that support the drum of a front-loading washer as it does its fancy turns. If one is broken, the drum is unbalanced and won?t turn properly, which was the cause of the burnt-out motor. He seemed surprised that the previous technician had not reported this, as it was clearly visible with the washer back open for service. He replaced the motor, broken support, and a third item he found, for $267, and the washer worked perfectly.

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"Came on time and did a great job cleaning up the gas fireplace. The problem was the dist and forgot turn on the gas. Everything was fixed at the end. Great job and would recommend it."

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Service person called ahead to notify me of their impending arrival, they arrived within the expected window of time.

Service person inspected gas furnace, thermostat, filters, etc.

Service person appeared competent, explained what he did and provided feedback of the condition of my gas furnace.

No hard sell or attempt to sell additional services.

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"It went very well. Jake did a great job of replacing my fan motor -- no problems. He was very thorough and he is very professional. He checked to see if there were any other problems, and found none. He arrived on time and was very polite. I like this company very much."