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"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"Tim, Jake and Jesse were phenomenal to work with! They performed structural repair to the box beam and main beam. They showed up early everyday and worked diligently to finish the job to a high quality standard. Their customer service and reliability can't be beat. I would recommend Diggs to anyone with foundational repair needs!"

"Antonio and his team are real professionals with whom I can safely trust ANY concrete work. The project was a 25x42 slab for a modular garage. Antonio was willing to fill out the paperwork for the permit in Highland and even help with getting the permit for the modular garage as well. I found his company on Angie's List and was matched with 2 other concrete companies. Unfortunately the one company never called or even gave an estimate, the other came in under $8Kfor the project which seemed good. When I met with Antonio in person he assessed the site, took some measurements and got back to me with an estimate which was a little over $10K for everything. While most people would look at the numbers and go with the lesser price, I got a gut feeling that Antonio was a no-nonsense kind of guy who took pride in his work. We signed with him and couldn't be happier. I imposed on him the request for the permit paperwork and continually threw small modifications which he willingly did without issue. He was out there with his crew every single time from morning till end of day leading the work. As someone who owns a bar, I recognize people who lead by example, care about their staff and take pride in their work. Because we will be having additional work done not just at our house but at my bar, I'll be referring his company to everyone I know within the Hudson Valley. If there's any one take away I can give, is that you can shop around, get multiple estimates on your project and opt for whoever is least expensive. Do know that good work is not cheap and cheap work is not good. I only leave a 5-star review to business that I believe has gone over and above. Since they took the time to do the job right and exceeded my expectations, it's my responsibility to do the same and praise them for what they do well and hopefully help them get recognized in their community as a standard of excellence."

"The gentleman who came to my home were absolutely great! Explained everything and made sure I was happy with the work every step of the way. I was nervous in the beginning but my fear subsided after Robert Charlesworth, Marcelo largo, Isaiah belcher and Johnathon Lopez made for a great experience. The attention to detail and dust control, tapping off areas they felt I wouldn’t want getting dusty exceeded my expectations! Thank you for your hard work and kindness. Trucks looked awesome new as well as tools and equipment. Great job guys!!"

"Alex was amazing!! We had a crack in our foundation that another company attempted to repair numerous times. We were fortunate enough to hear about ProSeal and I am happy to report not only did Alex repair the crack to near perfection but the work was done timely, neatly and his customer service skills are top notch. I would HIGHLY recommend ProSeal for all of your foundation needs."

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

our priority is to give that 100% and all the projects what I got make all my customers happy

"We had cracks in the dyed mortar of the bricks above our garage. Grady took the time to match the color, even with the color having aged 10 years, and you would not even be able to tell that there was new mortar. If your project is anything like ours, you will not be disappointed."

4th generation general contractor

"tThe crew arrived on time and completed the work as scheduled. The job appears to be very professional. They spent time with us afterwards to explain what they found and how it was rectified. Since the issue was intermittent leaks we do not have absolute proof that the the issues has been fixed but have had no issues since the repair was done.
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