Get matched with top smart home system install or service pros in Pocomoke City, MD

"Very easy instal. Top quality product and customer service. Love all the custom options and high technology features. I highly recommend Link Interactive."

"The sales person that I met with, Michael Kelly, was fantastic and very professional! We did not have any intention of actually purchasing anything but he made great points to the benefits of having an automated system. My mother lives with us and having this system gives my wife and I a little peace of mind. The technician that installed the system was very nice and helpful!"

"We have two systems -- one in our house and one in our shop. Pros: - Relatively easy to install (Would be a "piece of cake" to install if the manual was a little more helpful...) The test mode is very helpful. - Excellent, responsive customer service. - No monitoring contracts and there are two levels of monitoring to fit your budget and/or circumstances. For example, you can start with the more expensive interactive monitoring that provides access to the app and web site and then switch to the less expensive non-interactive monitoring once you are comfortable with the system, or you can go with the interactive monitoring during seasons when you are traveling more and go with the non-interactive monitoring when you are not traveling as much. Both options include 24x7 central monitoring and police dispatch. If you really need to cut expenses, you can choose to go with an outdoor siren to alert your neighbors and skip the central monitoring and dispatch altogether; it's riskier but it beats not having a system at all. - You can take the system with you if you move. - Reasonable price; this cost 1/3 the price of what a local, non-contract alarm company quoted for a less-complete system, which left us enough money to buy cameras too. My impression is that the Simplisafe components are every bit as good and full-featured as what the other company was offering. - Everything seems quite reliable now that we have the base station properly located. - Great peace of mind. - The system is easily extensible over time (which we have done). - App/notifications: It's really nice to be able to activate the alarm from most anywhere using the phone app if we happen to forget when leaving. We also like that we can check the app to verify the status and check events while we're traveling, and know that we will get notifications if something happens. You can choose to be notified of alarms and/or alerts (i.e., changes in system status such as someone disarming the system using the keypad). - I like that the sensors' communications do not depend on power or wifi. The local company that wanted 3x as much money used wifi, which makes it dependent on *both* power *and* cable (or other) wifi service, which in our area go down infrequently, but more often than cell service. With Simplisafe, there is battery backup and even if a construction crew takes out your cable service or fiber optic lines, you won't lose your security system. - If you combine Simplisafe's cell-based sensors with wifi-based cameras (with motion sensor notification), you'll have "defense in depth" (to borrow a cybersecurity phrase) that makes the system harder to defeat since some part of the system will still be active even if your cell service or wifi or power goes down. - I like that you can have (and change) multiple PINs that you can assign to each maid, pet sitter, friend, or family member who is checking on your house while you're gone, which adds accountability and verifiability; you know they've been there, and they'll know you know they've been there. Trust but verify... - The base station uses T-Mobile by default, but you can ask for a Verizon base station if Verizon has a stronger signal in your area. Cons: - The placement of the base station for optimum communication can be a bit tricky. - The user's manual is too simplistic. It's clear that they want to make it easy and not scary, but there should be a link to more complete information so customers can choose to be more fully informed and get answers without having to call. For example, there are more considerations for proper placement of the base station than are listed in the manual and you only find out about them if you call when you have problems. Another example, if I recall correctly, is that the manual gave the arc (degrees) within which the motion sensor would work, but did not state the distance or the fact that there is a high, medium, low sensitivity switch under the battery. Also, the manual says that the door entry sensors can go "anywhere" so long as the magnet is properly aligned with it and is within a certain distance of the sensor, but they don't warn you to keep in mind that the cover only slides off one way to change the battery and I unfortunately, placed one in a corner before seeing the small, light blue, hard-to-read symbol indicating the battery cover direction because I was focused on the lines that the magnet had to stay within since that was the only thing the manual called attention to. It also turns out that the entry sensors work best when placed along the vertical edge of a swinging door so that the entire magnet moves away from the sensor at the same rate, rather than in an arc which occurs if you place it at the top edge of a swinging door. That was not discussed anywhere either. - Some customer service agents have been less informed than others, but most have been very good. - We had to purchase a 2nd base station for our shop, which means that we have to pay 2x the monitoring fee each month. The local company that we got a bid from would have covered both the house and the shop with one monitoring fee."

"I received the system on time, set up was fairly easy. Activation support was superb and in the month since the alarm was activated it has worked flawlessly. I like the fact that I can check, arm and disarm the system remotely. I receive a text very quickly every time the alarm is armed or disarmed. There is a monthly fee of $39.99 and the basic cost of the kit was $99.00, a motion detector, panel, camera equipped motion detector, 4 door alarms, a panic button key fob, stickers and signs."

"Great customer service. Technician knowledgeable, polite, arrived on time, and added what I wanted."

"The work went very well. I believe the job was more difficult than the work described in the estimate. There was no additional charge. Alvin answered every question. He responded to my emails promptly. He even came back to reset the new system after my dog ate one of the remotes. Two months later my 10 year old TV quit. I had several questions about a replacement TV, which was returned based on Alvin's advice. I will make an appointment to have Alvin install the new TV."

"We had a system before, but they we were able to get their service for a less cost and an additional monitor. One technician came out to install the unit and he arrived on time. They had already told us how to use the unit over the phone, but he showed the pad to us entirely before leaving. They charged no cost for the installation and they have been very good. We are very pleased with their equipment and their services. They even called back later on to see if everything was working just fine and it was."

"We are very leased by the professionalism and quality of the staff and services that helped in getting our monitored home security system installed. From our sale saman David, who by the way came out on short noticed in the pouring rain after hours to explain the company and their services. The installer showed up within two days. I expected the install to take up most of my day, but he was done within two hours. Our installer Don, did an outstanding job of explaining the system. He made it seem so easy. I can't say enough about how happy we are with using Alarm Engineering. The best part......they are LOCAL to our area, making customer service integral to getting satisfaction. Lets face it, their reputation is at stake and I am confident they will deliver in that area too ! Use Alarm Engineering for your Monitored Home Security System, you'll be glad you did !! Oh, they also do commercial work too. <br />"

"There were several hurdles to cross since our original theater components were several years old and in order to get all of the equipment to work together properly Justin had to put in a lot of extra unexpected time. It was a tremendous amount of work and many, many hours on Justin's part, but he never showed any signs of frustration. He is an honest dependable person and I would certainly recommend him not only for home theaters but he also does security systems both private and commercial. He was more than fair in pricing since I know the hours he spent went over and above what was expected and he could have charged more for his labor but he didn't."

Strategic home media provides complete home system integration by converging audio/video, lighting, hvac, life safety devices, security system, wifi network deployment and even automated window treatments into a single interface control such as Control 4, Crestron, Lutron or Universal Remote. Strategic Home Media provides the same efficient interfaces for our commercial clients as well. Home rescue services are available for new clients with existing networks that need to be refreshed and brought up to date. At Strategic Home Media -- You'll love it when our plan comes together!