Get matched with top swimming pool opening & closing service pros in Pomfret, MD

" I am paid more than 80k to redo my pool house located in Mclean, VA. The pool never worked. Always green. Every time you call, they will send one cleaning crew for 180$, but the answer from them was that the pool will be better after a few days. After a few days, the pool is green, and you call again, and they will say our pool needs multiple cleanings, and they will do various cleanings and send various invoices. When cleaning, they say the pool will improve in a few days. After a few days, if you call to ask why the pool is green, they will say it's one more service. This pool was reconstructed, and the same company did the plumbing and machines. Please be careful when hiring this company complete rip-off. After ripping off, they will say customers do not know anything about the pool. This is the value they will give to the customer who paid around 80k "

"They are highly dependable and efficient."

"Our pool is 35+ years old. Watermark Pool Services updated our pool with new tile, new coping and new plaster about 10 years ago. This year, we needed a few repairs, plus my husband always wanted sky blue plaster. This company's work crews are knowledgeable, efficient and courteous. I wouldn't want any other company but Watermark doing the work on my pool! We absolutely love our "new" pool and the blue plaster looks amazing!"

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"DO NOT PURCHASE FROM HERE!!!! I don't even want to leave one star. This company was recommended to me from a neighbor however, I wish I would have read the reviews first. As everyone is saying they do a great job of selling you the tub, it's all downhill from there. After spending over $13k with this company, all I've received was a defective tub and a bad attitude from the owner, Charlie. I purchased my tub June 3, 2021 with the delivery time told to me of end of August - my tub didn't arrive until October. Once it did arrive it defective without the lights working and a leak inside the hot tub. This was my first service call. They came to "fix" the lights, but stated they had to be advised from Wellis on how to fix the leak. Months had gone by and they were still awaiting Wellis' response on how to fix the tub. They came back to fix the lights, but were not able to as it needed a new lightbox. After no response on these issues I let them know I want a new tub or a refund as I'm no longer comfortable with this tub being brand new and needing multiple repairs. Then they tell me the issues are an "easy fix" and give me a time and date they can come by conveniently. I'm uncomfortable with this as after the warranty is up these issues will all be out of pocket and I'm sure they will continue. The owner, Charlie gave me Wellis' phone number and Wellis' let me know it was up to the owner of Vienna Hot Tubs to replace. Continuous back and forth. I sent an email to the owner with my stance looking for a resolution on replacement or a refund prior to having my lawyer involved and he dismissively told me to just go ahead and get my lawyers involved instead of trying to find a solution to the issue for yet another unhappy customer. Horrible customer service and poor quality of products. This is not something I will be letting go so I hope they will either refund my funds and pick up the defective tub sooner than later because I will continue to escalate this and make sure people know not to purchase from this company."