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"Team was very helpful via communication in helping me get to the root of my problem."

"DO NOT USE! On July 25th a tenant called at a rental property of mine saying it was 80 degrees in the house. So I called One Hour to come out and fix it. When I called their number they got someone out there within a few hours. Before they send someone out they collect a $99 service charge and the lady on the phone said it would be applied to the service. Fast forward the technician is there and says he checked for a leak and there isn?t one but it needs two units of refrigerant. When he said it was $350 I asked if the $99 would be applied and he said no because it wasn?t a repair. I told him to just go ahead and fix it because it was hot in the house and I couldn?t not fix it in the Texas heat with tenants in the home. There is more to the review but not enough space on here so feel free to look at my Google review or Yelp for the rest. "

"Guy was amazing he arrived on time and did a wonderful job of drclogging my dryer vent would definitely recommend these pros for everyone "

"Excellent! Professional & completed work as promised. I highly recommend this company! "

"First time the fireplace has properly worked since its installation 17 years ago."

"The tools were not charged when they arrived, no pictures of chimney inspection prior to cleaning, and I had to request a picture of the chimney interior once the very quick (what they called a deep cleaning) was done. I would not recommend."

"This has an immediate impact! They retapped my ducts and sprayed insulation. I am amazed how it truly made a difference. They were great."

"BUYER BEWARE: *H-Town damaged my carpet and couch. *Promised a refund and now won't return my calls. * Two other companies have come out and said both are damaged and would look worse if it was cleaned again. * Both carpet and couch were in perfect condition prior with no plans to replace for several more years. *Super disappointed not only at how gross they look, but even MORE disappointed and irritated that they won't talk to me, stand behind their work and take accountability. *Hosed!"

"Unfortunately, I have to give these people a start, even though they don't deserve it, and I suspect their good reviews are likely fake. Please be cautious and don’t let them scam you. They will come to your house under the pretense of providing an estimate. They start at $200 for air conditioning duct cleaning but then claim to find mold. They act honestly and try to help you by offering the best deal. What began as a $200 service ended up costing me $2,700 for cleaning 15 a/c vents, all while alleging that they found mold. Sadly, in my effort to protect my family, I ended up paying for something that wasn't true. I know I will lose a significant amount of money, but I hope no one else has to go through what I am experiencing. I can’t ask this person to feel remorse for taking so much money from a single mother trying to keep her home clean and healthy for her kids. I plan to file a formal complaint with the Better Business Bureau, hoping these people will learn not to take advantage of others and to be honest with their customers."

"Monday they were running behind. Appointment was for 11:00 they arrived around 11:30 and started working at 11:40. They started upstairs which took about an hour and half. Down stairs took about four and a half hours. I provided a lite lunch for them around 3:00. The lady cleaning my bedroom asked about a bag with papers I told her it wasn’t trash. I called Ms. Sonya to ask if the were suppose to dust lamp cover. I sent her a picture and she said yes. Around five I noticed that they had not started mopping. I asked about mopping again I called Ms Sonya to confirm that they were suppose to mop. Overall they were good and I told Ms. Sonya so. Tuesday night my husband noticed his cane was broken. I spoke with Ms Sonya early Wednesday morning and told her his came had been broken she said she would speak with her ladies. I sent her a picture of the broken cane. She called me back and said that the lady didn’t break it. I told Ms Sonya that we couldn’t find the broken piece in the room. She went back and forth with me about her lady would have said something. I told her I was going to look in the trash and then she said that maybe it was swept out. It was in the trash and I sent her a picture. She asked how she could resolve this issue I told her I would check with my husband and get back with her. My husband said he wanted to be compensated monetary. Thursday morning I sent Ms Sonya a picture of the wood and examples of carvings of the wood around 100.09. She started texting me back that I should have said something before they left. I explained to her that I looked to see if they I cleaned everything. I didn’t think about looking for something broken. In her texting me she stated the her ladies said the house was a mess and sent pictures they had taken. I told her first of all the didn’t ask permission to take pictures nor did they tell me pictures were taken. Also I knew my house was a mess. My husband fell twice in October an was recovering from surgery. While he was recovering I had to have eye surgery. So yes the house was a little messy that is why I hired a cleaning service. She said he’s ladies did a good job and she didn’t care if I gave her a bad review I tried to explain to her that the service was not in question it was the broken item. Ms Sonya final comment was Again, I asked you if everything was okay and you said yes. Finally, you can't make a bad comment about my work because it turned out perfect, and you verified it. Thank you and Best Regards I never said the work was perfect. I said the work was good."