Get matched with top smart home system install or service pros in Portland, ME

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

We are full service Window Treatment dealers. We are an authorized repair facility for Hunter Douglas, as well as one of the few certified motorization dealers in New England. Our draperies are made in local workrooms to assure the highest quality. Our showroom has the largest display of Plantation Shutters in New England.\n\nCall today for a free in home consultation.

"They have excellent service"

"They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator."

"Great after talking to Mr Collins he suggested it was a GFI outlet issue. I didn't think there were any in the basement of my 100 yo house. He said he's come out after work. After we hung up I started checking and sure enough the whole string of outlets is on a several GFIs. I never noticed they were GFIs because they are all beige instead of red/black like the others. This call saved me a lot time and money. I've waited 4 weeks for an appt from another company. Guess from now on I'll now be using Collins Electric!"

"Jerry was very communicative and explained everything very clearly. He arrived on time, completed the work quickly, and was affordable. Overall we are very happy with his service!"

Welcome to Custom Home Theater Systems & Automation, winner of 5 Top National Awards Home of the Year, Best Retrofit from the Consumer Electronics Industry Associations\nTechHome Award, a nationally recognized source for high end audio equipment, home theater design and installation, whole house audio, and home automation. Whether you’re looking to build a killer sound system or create a dedicated screening room, you can trust our award winning team to enhance the quality of your home and exceed your expectations.