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"I hired (Name Removed) to paint my kitchen and bathroom cabinets for $4,400. On September 27, a worker removed my cabinets and drawers, applying painters tape and plastic before taking them for painting. The next day, Philip started applying primer without sanding. He got paint on my refrigerator, hardwood floor, and dishwasher, promising it would come off. However, the primer was dripping, and I have pictures to prove the poor application. After finishing the primer,(Name Removed) asked for $1,000 upfront, which I paid. He returned later but said he couldn't paint yet because the primer wasn't dry, rescheduling for September 29. On that day, he texted that he was running late and claimed his cat knocked over the cabinets. I scheduled him for October 1, but he canceled again, citing more excuses. On October 1, he texted that his employee died in a car crash, which I found hard to believe due to his previous flakiness. I demanded a specific time for completion or for him to return my cabinets. He eventually agreed to bring them back on October 4. When he returned, the paint job was unacceptable. The cabinets were chipped, with excess paint everywhere. I refused to pay the remaining balance. My daughter recorded the exchange for safety. Philip became loud and threatened to put a lien on my home, despite there being no contract. He demanded $400 for paint, although his receipt showed only $203.68. To get him to leave, my daughter suggested paying him $400. He took the money but left without giving me the hinges, making it impossible to reattach the cabinets. On October 7, I texted him for the missing hinges. He replied, demanding another 1k to find them. This experience has been incredibly frustrating, and I believe Philip should not be operating as a contractor. He is not a qualified painter and should not take on such jobs."

"Needed to fix a sticking front door that had been issue for many years. Described issue and they were able to come out same day. That was a surprise. Very professional and complete job. Didn’t know what to expect but very happy with result and price. Would definitely recommend him - and by extension the company."

"Great experience all around. Would recommend!"

"Steve was quick to respond to my bid request and was able to do the job within days. He did a great job installing our outdoor garage fixtures. We would definitely have him back as other projects come up around our home."

"I live just down the street from Rob and I had a simple task I asked completed of caulking in the shower. Whether his work was faulty or the product was faulty I don't know, but three times it didn't work. I try not to make assumptions about people. All our conversations have been via text, so I have a full written accounting of what happened. After the last time did not work, he offered to redo it once more or provide a refund and I immediately replied back that I would accept the refund and wish him well. He was going through some family health issues so I didn't press it and I waited to hear from him. Instead of honoring my wish to move forward with the refund he offered, in writing, and I accepted in writing, he tried to schedule a time to redo it. He then says he didn't mean to offer a refund and he refuses to honor it now. He told me I should just file a complaint and "try to ruin his reputation". Just another reason why it's best not to involve neighbors in professional endeavors. I'm sad it turned out this way."

"Good work done in pouring rain."

"I was charged $150 to have nothing done except make work for myself moving everything out of the room and now moving it back in. Where to begin, first off…do yourself a favor. Anything more than say a small job that you could probably do yourself with a youtube video showing you step by step, get a legit service to come on out and view the job with their own eyeballs to tell you if they can do it. The individual who showed up was very nice so I lay no blame on him, but I spoke over the phone with their main office about having some floor squeaks I wanted fixed. Pull back carpet, find joists, screw it down and put carpet back. I was told that some parts of the carpet could tear and that but fixing the squeak another squeak maybe in time shows up elsewhere. I understood what was said and was told the 4 hour package should be what I need. We moved forward… Our guy arrived on time but we cleared the room to make it easy and was told he can pull the carpet or drill through carpet, but I wanted it done right, he mentioned they do not put the carpet back. On the phone when I agreed to go forward, I was told that it would go back and even knew the risks but a few times our guy said, “no we do not put the carpet back” and you need a carpet specialist. Then when the 1 job was a wash, I was informed I must pay $150 for the trip out which we were both very upset about. I asked him to just try and install a light fixture to make use of the hour though I was going to do it myself later. Through no fault of his own, when the box opened it was missing a critical mounting component. So, no light mounted. In short, unless it is an ULTRA small job, get people who specialize in your needs. People need to come out and inspect the job so the handyman knows what the job is exactly rather than an office saying they can do anything no problem and then not deliver. I was told they can reschedule and do everything then I can call a carpet specialist to put the old carpet back down as it was to simply be rolled back some, at that point I’d rather 1 person do it all and Ace is NOT it. The house has lots of small projects but honestly, I don’t see myself ever using them again. I honestly feel like I was robbed."

"An honest question for Henderson & Daughter- Why bother? Why bother setting an appointment, sending someone out, taking measurements, promising quotes, only to fully flake? No calls, no emails, can't even return inquiries. A waste of my time and yours. Makes no sense."

"HE WAS ON TIME AND VERY FRIENDLY AND ABLE TO GET MY TV MOUNTED ON THE WALL WERE I WANTED WOULD DEFINITELY CALL AGAIN IF NEEDED SOMETHING DONE"