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Avatar for Fire & Water Damage Recovery
Fire & Water Damage Recovery
4.7(
69
)

Serving Portola Valley, CA and surrounding areas

In business since 1997

Free estimates

Emergency services offered

"Overall they did NOT do what they were paid to do. 1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings. 2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of them, are missing from the cleaned contents totaling a value of over $7,000. WDR's response was oh we made a mistake and disposed of those items and you will be reimbursed by the insurance company for their value (of course depreciated) so no harm was done. Of course there is harm!! These items had not only material but sentimental value! We lost everything in my parents home of 50+ years and they just threw the things away. Very Very unprofessional. 3) In the boxes of items that were cleaned and returned we have found items that were never ours, how many people have they switched or lost items on??"
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+27

Recommended by88%of homeowners
Avatar for Clearwater Plumbing
Clearwater Plumbing
4.9(
225
)

Serving Portola Valley, CA and surrounding areas

In business since 1998

Free estimates

Emergency services offered

"Larry called right back and scheduled appointment over the weekend. He arrived on time and called ahead as promised. He was very transparent in his hourly pricing up front. Upon arrival he got right to the job and moved quickly to remedy the situation. While the job was less straightforward than I thought, It was clear he wasn't trying to run the clock out. He solved the problem swiftly with expertise. His work was very well done and clean. He didn't try to upsell me at every turn as I've experienced with other plumbers. I would definitely hire him again to handle repairs and larger jobs."
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+18

Recommended by97%of homeowners
Avatar for Mega Power Electric, Inc
Mega Power Electric, Inc
5.0(
191
)

Serving Portola Valley, CA and surrounding areas

In business since 2000

Free estimates

Emergency services offered

"Mega Power Electric is an excellent company to work with. Gary and his team are knowledgeable, honest, and will go out of their way to get the job done right. We installed panels and solar battery storage unit in our home and we're reaping the benefits of being clean and green."
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+32

Recommended by100%of homeowners
Avatar for Carlos Painting And Handyman
Carlos Painting And Handyman
5.0(
50
)

Serving Portola Valley, CA and surrounding areas

In business since 2000

Free estimates

Emergency services offered

"Carlos is amazing. He is extremely responsive and his work is excellent. His pricing is very fair and he completes jobs in a very timely manner. I have hired him many times to complete many projects from plumbing to painting to general handyman stuff. Carlos does it all and does it well!"
Recommended by100%of homeowners
Benjamin Franklin Plumbing Novato
3.9(
264
)

Serving Portola Valley, CA and surrounding areas

In business since 1996

Free estimates

Emergency services offered

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."
Recommended by73%of homeowners
Avatar for Musante Property Development, Inc.
Musante Property Development, Inc.
5.0(
18
)

Serving Portola Valley, CA and surrounding areas

In business since 2004

Free estimates

Emergency services offered

"Mark Musante is far and away the best contractor we have ever worked with. He was fair and completely up front with pricing. He handled minor adjustments with ease. He was thorough with his explanations. He was punctual, friendly, and professional. Mark gets a super-strong recommendation from us."
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+23

Recommended by100%of homeowners
Avatar for Legacy Plumbing And Heating
Legacy Plumbing And Heating
5.0(
19
)

Serving Portola Valley, CA and surrounding areas

In business since 2018

Free estimates

Emergency services offered

"Drew from Legacy Plumbing came out IMMEDIATELY to our rescue because not only were all toilets and showers unusable because water would flood downstairs but we had a birthday get-together with family happening within the hour. Drew was very knowledgeable and quickly fixed our clog and we needed a replacement part for an obvious leak. Legacy Plumbing is super honest, and you don't feel like you're getting ripped off with unnecessary b.s.. This is the second time we've called and because of the great job he did on our last major issue with our old pipes, we called him again. The cleanliness, effeciency, and honesty of this company is why I felt compelled to rave about them and let people know in a review. Definitely my plumber and business to recommend from here on out."
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+4

Recommended by100%of homeowners
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