
Serving Prineville, OR and surrounding areas
Approved
In business since 2005
Emergency services offered
Credit card accepted
"They do fine work but their service prices are outrageous! I just needed a small section of my kitchen sink p-trap pipe replaced. The coupling had cracked. Unfortunately I couldn't find the right fit (threads didn't match up) at any hardware store so I called Mr Rooter. I was quoted $248 to replace/install the part. This is a ridiculously easy part to put in. Just 2 connectors that you could screw in in less than 2 minutes. The piece I was looking for, if it would have fit was only $6. When I asked the technician why it was so expensive, he replied That's just what it says in the book. For less than a 5 minute job! Turns out he didn't have the right fit either so he had to cut the existing pipe and glue a replacement piece with the correct threading on which cost me $386. The clog I was trying to clear was still there after he replaced everything so he had to root the pipe which brought my bill to almost $500. The sink is fine now but I feel $500 is at least triple or more the cost it should have been. If i had time i would have done it myself but was on a time crunch because I had company coming over that evening. Lesson learned."











