Get matched with top lawn and garden sprinkler system installers in Prosper, TX

"I would give them 0 stars if I could. In September, 2023, I had Collin County Sprinkler put in a drip line around my house to water the foundation. Also I had just planted a new tree in my back yard just 4 days earlier. I asked them to run irrigation to the new tree. I noticed after the crew left that they had removed one of the bubbler heads from a tree about 15 feet away, installed a T fitting from the first tree and attached supply line tubing to the new tree then attached the bubblers. Soon after, I noticed that the tree wasn’t setting watered properly. Another person showed up and told me that the bubblers were not adjusted properly. The adjusted them and it seemed to make it better at the time. Since the trees water before I wake up, I had not noticed the my new tree was not being watered properly, so when my grand sons come over, I had them to remove the bubbler heads from all 3 trees on the zone to see how far the water would shoot up in the air at each of the 3 trees. I was surprised that water was barely bubbling from one opening only. The other openings you could see water in the riser only. I called Collin County and was informed that it would be two weeks before anyone would be at my house. The finally came and was very punctually. After looking at the trees and taking off one head in the two tree rings that were in close proximity. After turning the water on, he said, the only way to fix this is to install a new zone to the tree that was installed last year and informed me that it would cost an additional $650 to have that done. The tech called Steve, the owner of the sprinkler company and was told by him that I was asked at the time if I wanted to put in a new zone and I turned it down. I WAS NEVER GIVEN THAT OPTION! The owner insisted that they did. How would he know for sure, he wasn’t the one that was here. I proceeded to ask the tech to have Steve call me to discuss the problem. Later in the day, a different person called to discuss the matter. All he did was parrot what Steve had told the tech earlier. I told him that apparently Steve didn’t have the balls to call a customer that wasn’t satisfied with the companies work, so he made him do it. So much for them guaranteeing their work. I think I read one reviewer say they guaranteed their work for 3 years. I think that is a little long. I had them install it, complained about the low pressure within the first month, complained about it again when they came out on April 2 to do a spring tune up and then come out on July 16th. On top of that I was charged ”a reduce rate” of $50 for a service call to look at a problem that they created. I would have thought if their techs were proficient in their trade, the would have mentioned that the tree needed a new zone— not only upon install, bit the other two times they were here instead of adjusting the bubbler heads and calling it fixed. If ir wasn’t going to work properly, they had 3 opportunities to tell me before I was finally told. I know this has been a long review and I chose them because of the large amount of 5 star reviews they have. However, if you use them, you do carry the chance of being the next one star reviewer. Save yourself the frustration and find a different sprinkler company for your irrigation needs."

"Got system done the first week. 7 employees and appears to be working well"

"Installation during Oct, 2024 was timely / acceptable however, DFW Sprinker Services Customer Service has been extremely POOR thereafter. I purchased their Full Coverage In-Ground Sprinker System w/a 3yr warranty but the company has been extremely undependable in honoring the current contract and/or any of our agreements thereafter. Phone messages and/or txt messages appear to be responded ONLY @their convenience. Truly a frustrating experience!!!??"

"Okay. On time."

"They provided one price and the raised it at the end. They did not tell me it was an estimate. They gave me an exact quote and increased the amount when they were finished. It also did not take as long as they stated it would. I caught them sitting in their truck for 30 minutes before they came knocking on my door. They also tore up my lawn and made a poor attempt to patch it back. I do not like shady business tactics. I will never use them again!!"

"Local business, community minded. Two man crew, however the second showed up 20 later. Make sure you ask about their scheduling as they do charge a base rate for the first hour followed by 15 minute charge. Can add up quickly if they don't hustle."

"Michael, the technician, is respectful and polite ? but the company is not. I submitted a request through Angi?s website, making it very clear from the beginning that I needed sprinkler system leak detection. I repeated this multiple times to the representative who called me, and I even wrote it in the service request. When Michael arrived, he walked around my house for about 9 minutes, then told me he couldn?t identify the leak because there was no visible water on the surface. This was exactly what I had already done myself two weeks earlier ? and the whole reason I called in professionals was for leak detection, not just a surface inspection. Afterward, his manager called and demanded a $125 service fee. When I explained that no leak detection was actually performed, he became extremely rude and even threatened to sue me if I didn?t pay. This behavior is unacceptable. STAY AWAY from this company."

"Two stars because they replaced a sprinkler valve and it now works. Minus three stars for charging me $680 for one hour of labor and maybe $50 in material. $125 service call, $25 valve marked up to $340, another $200 for one hour labor (they were there one hour total). Shame on me for being in between meetings and letting them screw me over. I won’t make that mistake again."

"Great leadership!"