Get matched with top bathroom remodel pros in Providence, RI

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Zachariah was very easy to work with. He finished the project in my timeline and was always on the job when he said he was going to be. He did his work in a professional manor and the price was competitive. I will be hiring him for another bath remodel in the future."

"It is not everyday you walk in your kitchen and your excited to be there! I mean there s a lot to get done in there...between cooking, cleaning and eating. I can not speak on the amount of compliments we received from family and friends from our kitchen remodel. I wanted a company that could truly exceed my expectations and bring my vision to life. I thought I was asking for a bit too much during the estimate but Jeff reinsured me no question was dumb or a bit too much to ask. Jeff was very responsive, knowledgeable, pleasant and extremely patient. I am already in the process of having the team come out to complete 2 of our 3 bathrooms, basement, and sunroom!!! You know you are truly satisfied with the outcome when you request for the company to bring their yard signs so you can display their work for the neighborhood."

"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"They are unprofessional individuals, do not hire. Tried reaching out multiple times got some response saying they will come out but never did."

"Preston did the work immediately and we were happy with the job he did. I asked him for an invoice and he sent it, but would only accept cash directly to him using the Cash app. I tried to see if he would accept Zelle or credit card or a debit card but he insisted on cash. I had to open a new app and give them my details. When it took longer than expected, he texted me several times, and I made arrangements to give him., cash in person. At that point the Cash app paid him. The whole thing seemed very unprofessional to me."

"We couldn’t be happier with our new kitchen backsplash. Renato truly went above and beyond, and his eye for design made all the difference. The end result exceeded our expectations, and we’re absolutely thrilled with how it turned out. We will definitely hire him again for our future projects! "

"Excellent ,excellent. First of all , they came with another man , They arrived at my house on time. Materials and equipment were ready to go. They work and cleaned up afterwards. Very efficient. I'm already planning on hiring him again."

"bob and kenny came and in three days removed and built a new stair case in my basement,because my old staircase collapsed,i couldnt believe how beautiful and was amazed at his work,he explained everything during the build and what would be expected .iam so thrilled and happy with his work,professionism and knowledge of what needed to be done to fix my stairs.i would hire him again to do more work in my home."

"I signed a contract on the first week of June to have PIC Home ?Pros? remodel 3 bathrooms. They stayed for a week in the middle of September, and stopped coming, leaving a vanity in one bathroom, and a shower door in another bathroom completely uninstalled. On the last day here, I was told shower door still has not been manufactured yet, but would take a couple of weeks. They told me that it would cost $150 to have them come back to finish installation, even though contract was for them to complete the work. They ignored my emails to them, so after waiting for 3 weeks and receiving response to my email, I called them, and was told that the shower door is not ready, and even though it?s been 4 months since it was supposed to be ordered, there is still no ETA. I asked that they come back to install the vanity, since we still have no sink in one bathroom. I was told that would cost another $650 to come back and install it. They will work until they are paid in full, then abandon you. "