Get matched with top window a/c unit service or relocation pros in Purcellville, VA

"McCrea has been servicing my home unit for 9 years and every service appointment has been timely and informative. Scott has been the technician on-site for this period of time and he is outstanding; knowledgeable, personable, interactive and thorough with his inspections."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"Twelve and a half years ago, Appleton Campbell installed my previous complete sump pump system (with battery backup and pit-to-discharge piping) for $1051, a reasonable amount. A recent inspection noted age-related problems with the battery backup of that system. I was quoted $2693 (with Membership Value Program discount) for a replacement sump pump system. This increase in price (from $1051 to $2653) far exceeds what could be expected due to cumulative inflation over the past twelve years plus COVID-driven increases over the past several years. However, I've been hiring Appleton Campbell for a variety of jobs over the past 20 years and had always (until now) had good experiences with them. So, in the end, I decided to hire them to come back (today) to do the work. After the initial work was completed, the technician noticed water leaking from the discharge piping when the new sump pump engaged. There had been no leakage with my previous sump pump system. The leakage was new, apparently caused by the work done today to replace the system. I'll give the technician credit for noticing the leak and bringing it to my attention. However, his manager, instead of making this right, instead quoted an additional $1203 (with Membership Value Program discount) to fix the problem. There are two bottom lines. First, for unknown reasons, fairly recently, Appleton Campbell significantly increased their prices beyond what can be explained by inflation, and they now provide relatively low value for the price. Second, Appleton Campbell's quality standards no longer include making things right, when their work causes a problem. Instead, they now expect customers to pay not only for the work originally bid but also for any additional work required to fix problems caused by their work. In general, the technicians who work at Appleton Campbell are professional, courteous, and they do good work. However, managers at this company have changed pricing and quality policy to the detriment of customers. If and when you hire them, do so with open eyes, don't expect good work for a good price, and don't expect them to be more ethical than a fly-by-night operation."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"Great. Excellent response. Arrived within hour of call. Thank you."

"My AC failed and I had limited time to find a good solution, I made a phone call to Relax HVAC based on the online reviews and it was a great decision. Nasser came to check the situation, he gave a very detailed and comprehensive overview of the situation and provided with the options I had. I decided to replace the unit, Nasser went above and beyond to find a unit delivery service but there was nothing available over the weekend so this gentleman went for unit pick up himself and finished the installation within a day from my initial call. Moreover, the provided price was very reasonable.I can't be more happy with the outcome and highly recommend Relax HVAC"

"It went well and was quick, but expensive"

"Joe was clearly very experienced with knowledgeable about old row houses like mine, and he gave me a ton of confidence in his professional opinion. His quote was also very affordable, and we are happy with the work his guys did installing a new central AC system in our home."

"They did a good job"