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"From the initial estimate to the finished fence this went very well. My entire back fence needed to be replaced and I wanted auto close on the gates. During the walk down, it was acknowledged that I had metal posts that could be reused and that some of them did need to be reset. I was quoted 3 days for the replacement. On the first day they got the old fence down and had all the rails up for the new fence and had started putting up the boards. When I got home the second day, the fence was complete. My neighbors were impressed with the speed and quality. The estimate was right on. I had a problem with the auto-close on one of the gates about a week later and they came out and fixed it."

"Great! Nick has done two fences, our master bathroom reno, and our decking around our swim spa and hot tub. He’s super easy to work with, and has saved us a fortune compared to the other quotes we got. Highly recommended!"

"The project was quoted promptly and initial communication was pretty good. This was the lowest of 6 bids and price and schedule were the deciding factors in our decision to move forward. After scheduling, I emailed to ask who would be calling 811 to mark the utility lines. Reggie confirmed that he would, but no utility people showed up going into the weekend. We called Reggie and told him this and told him that the project could not start until the lines were marked. He confirmed and mentioned that the utility people should be there since the request was submitted on Friday. We said they needed 2 business days so the earliest they would be there was Monday. We pushed the job back one day since the utility people did not show on Monday. The team showed up on Tuesday and dug and installed the fence posts and then left to pick up the remaining materials for the next day. On day two, the team showed up in the morning and Reggie discovered that they had placed the posts for vertical fencing and not horizontal fencing (needed to be closer together to work with the slats) so they dug up the posts and re-did them. They also installed the 20' of 3 ft tall fence. When I returned from work, I noticed that the 3' tall fence posts had all been cut down to height and not left tall for the 6' gate that was supposed to be installed. We called Reggie and let him know and he said they would re-do those posts. The next day they got to work installing the horizontal boards on the 6' fencing. I video called with Reggie while I was at work (my partner facilitated) to confirm which side of the fence would get the "nice side". We agreed that it would all face inwards. Later that day my partner looked outside and noticed that the crew was installing the boards on the outside of the fence and went out to talk to them and had them switch it back to what we had talked about with Reggie. The next day they continued the fencing without any major hiccups and the last day the box gates were built and installed. We reviewed the work with Reggie acknowledging that everything was done correctly and looked nice. We mentioned the confusion (including having to re-do work after we asked questions) and lack of communication and he acknowledged the challenges and pointed out that it was done in the end. After the project was completed, I emailed, texted and called to ask for a receipt and did not receive one until my partner called multiple times. Reggie did show up to make a minor repair to a gate latch about 1 month later. Overall, the workmanship is good, but the communication was not very good."

"Eliseo fixed it quickly and professionally - - better than new!"

"Zeb and Travis helped walk us through the process well. The installation was done quickly. Overall good experience."

"We thought Brian did a great job and are having him back again!
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"Ken bid the work in the winter after doing a very brief walk through of the house. We told him it could be out a ways as we had to get the contractor in to replace the woodwork first. We contacted him in the summer to do the work. I had asked at the time if he needed to make adjustments to the bid in light of the season and workload change but he kept to the original bid. We asked if he needed us to move furniture or prep the house beforehand and he said no. When the work was completed we were out of town so we had a relative let the contractors in. Ken was here the first day but not for the duration of the project and when we got home there were some quality issues some damaged furniture items and mess left by the painters so we contacted Ken to see if he would mind doing a walk through with us. There were drips in high visibility places and areas where it looked like the paint had partially dried so brush strokes where pretty bad. They also had gotten large quantities of paint on the carpet in several rooms and had missed some items altogether.

When I contacted Ken (via email) he was very quick to respond but immediately got defensive and acted frustrated that I had emailed him on a weekend (apparently he was away with his wife at the time). I told him I had just sent a note while it was fresh in my mind and he could contact us when he was back. At which point he called out that he had given me a good deal and if I didn't want to pay him I didn't have to...I had never mentioned or intended to hold payment and told him so. I just asked that he see the issues and correct what was fixable (keeping in mind we told him we were not going to make him replace broken items, repair carpet or redo the shoddy work). I just wanted him to assess what I was seeing and fix the drip marks and missed items.

He continued to respond blaming the fact that the trim install was poor, that we hadn't moved furniture and that he had cut is a deal in peak season (at which point I reminded him that we asked if he needed to revise his bid or have us prep the house). In the end he sent the job staff out to fix things but I would not recommend using Ken again. He is quick to respond and gives a very competitive price but I firmly believe you get what you pay for. I've worked with Ken previously and have always thought highly of him but this experience was disappointing. In the end I paid him for the full cost of the work even though he forgot to include the cost of painting several doors in his final invoice and the work was shoddy. I have since been sanding and redoing trim areas where the paint quality was poor and have opted to paint out a child's bedroom myself as my work is better than what Ken's painting provided. I will not be calling him again and although I'm often asked for referrals for contractors, I won't be giving his name out.

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"Everything was done on time and as agreed.  There were no surprises.  What was explained to me as to how the job would progress happened just as described.  The dirt was removed, the wall was cleaned & a skim coat of cement put on, then waterproofed, a french drain was installed and then backfilled.
The only recommendation I have for improvement, and why I put a 'B' on professionalism, is that some cleanup could have been done a little earlier than it was.  Everything was cleaned completely at the end of the job, but during the job drink containers and other nonconstruction debris were lying around the work area.  This didn't bother me too much but my wife wishes that at least before a weekend things could have been cleaned up a bit more.
Working with Q was a great experience and I wouldn't hesitate to do so again."

"Fast, efficient, and excellent communication. Just what you look for in a contractor. Had a gate repair, and installed another gate. The work was completed on schedule ( even with a few hardware changes) and was under original estimate. They listened to my wants, and delivered everything I ask for. Would definitely use them again."

"I was very please with the work that was done. It was done efficiently and all the repairs were completed. I would definitely use them again. I was also very pleased with the price."