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"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"Good communication. Very quick and affordable"

"Too expensive"

"Johnny and Mark were amazing and extremely knowledgeable. Johnny saved our barn and rescued the project after it had been destroyed by a prior incompetent hire. We are so thankful for his kindness and skills. Hands down we would use him again. Highly recommend to keep your property safe and well kept."

"I've never dealt with such an unprofessional deceitful company in all my life! They are awful!!! Buyer beware... below are some of our email exchanges. They speak for themself. I would give no stars if I could. Needless to say I have still never received my refund for faulty mediocre work. They also left a huge hole in my ceiling that they never could explain. They also never fixed the issue just delivered lies, excuses and outright rudeness and unprofessionalism. CONGER PLUMBING Apr 15, 2022, 9:59 AM to me Good morning, We will send a check once our owners gets in office next week for 250.00. Thank you Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter Gigi Jackson Apr 24, 2022, 2:50 PM to CONGER Hello, I have received the initial refund of$3,469.38 for half of my deposit when can I anticipate receiving the refund of $250? CONGER PLUMBING Apr 25, 2022, 3:59 PM to me Good afternoon, I have to meet with owne. He has been out of state. I need to get approval and have them do refund that they approve as I do not have access to sign checks. I will follow up as soon as I have that information. Thank you Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter Gigi Jackson May 17, 2022, 11:52 AM to CONGER Friday April 15 I was told I would receive a check once the owners got back. I have continued to check the status. I have not received any payment. Why is it taking so long? Today is May 17. It has been over a month. Please send payment immediately CONGER PLUMBING May 17, 2022, 2:27 PM to me Hi Gigi, Reading my previous email I stated I do not have approval for that amount. I would have to speak with the owner. I apologize for the delay as when they travel they are typically out of state or country. At the time I do not have approval for 250.00. The only authorization I was given was the refund for the work that we ended up not doing for you. I am just emailing so you do not feel I am ignoring you in any way. Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter"