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"delayed response scheduling was not prompt or consistent"

"End to end, starting with the Home Genius salesperson and ending with the Home Genius project manager on site inspecting the completed job and making sure I was thoroughly satisfied, the experience was terrific. I had specific requests and Home Genius listened carefully providing excellent advice and easily accommodated all requests.  In spite of the weather and the holidays, Home Genius delivered swiftly. Several HG representatives were continuously in contact with us. The final product was superb. My wife and I are delighted!  Highly recommend HG! "

"I can’t say enough good things about Justin and his team. First, everyone is so kind and respectful of our home, kids, and dog. We had a vision and Justin nailed it out of the park, even with some adds on. His entire team has a great eye for detail and really wants to make sure you’re happy. Would recommend over and over again! We are so incredibly happy with how our basement turned out. Looking forward to our bathroom projects next!"

"We sadly signed up for a free estimate. Jon came on 8/16 and we were told by Jon a few times all we had to do was call in within 3 days and get our deposit back. I asked twice and my husband asked once he said "all we have to do is call and we will get our $100 back" Clearly not true. I called on the 3rd day 8/19 and spoke with a lady, i thought her name was gabby, but apparently they lied giving me that name she doesnt work there. I have no idea what her name was sadly I did not record the call. Was told my papers weren't put in it was no issue, my check would be mailed on Monday the next business day. Well a week later I get a call from financing stating they need signatures. Confused I was like we canceled and you all were supposedly mailing my check. Well low and behold apparently you can't cancel over the phone. So Jon lied multiple times and "gabby" lied when I called in. They cashed out check and our free estimate cost us $100. I was told the VP would call us back on 8/26. He finally called us on 8/29. We missed the call but called right back. Have tried calling today 8/30. When I called to cancel the service it was within my time period! Of course now it's out. Lesson learned! Don't trust them! When I called on 8/19 at 3:24pm the call lasted under 2 minutes, which it was very quick. Told them I needed to cancel an epoxy job, transferred me to some girl, I told her jon said all I had to do was call. she said up and went on about the papers not being filed yet and since it was friday and late the check wouldn't be mailed till monday. Never again."

"Best Contracting was wonderful. They walked me through the process of roof replacement (and working with a prickly insurance company) EVERY STEP OF THE WAY and NEVER made me feel under valued. They kept to their word, finished a complete roof replacement in less than a day including immaculate clean up. I would highly recommend to anyone looking for a contractor. Thanks Best Contracting - your name says it all - the BEST. (special shout out to Brian - thanks for the and hand holding and of this old lady.)"

"Copy and paste below ⭐⭐⭐⭐⭐ Outstanding Roofing Service – Highly Recommend RHI Solutions! I recently had my roof replaced by RHI Solutions, and I couldn’t be happier with the entire experience! From the initial consultation to the final cleanup, their team was professional, knowledgeable, and committed to quality workmanship. They provided a clear and fair estimate, communicated throughout the process, and completed the job on time. The crew worked efficiently, respected my property, and left everything spotless when they were done. My new roof looks fantastic, and I have peace of mind knowing it was installed with top-quality materials and expert craftsmanship. If you’re looking for a reliable, honest, and skilled roofing company, I highly recommend RHI Solutions! Their dedication to customer satisfaction is second to none. ⭐ Five stars all the way! ⭐"

"Jeremiah was hired because after our new roof was installed, it leaked around the chimney. The other roofer said nothing was wrong and yet we had leaking in the attic. The flashing and some of the asphalt shingles were removed. New copper flashing and replacement shingles were installed. No leaks now. "

"Great ! Punctual, Michael will give you exactly the proper breakdown to get your project done,"

"Thank you, Home Genius Exteriors! Excellent work. Your project manager and team poured their hearts into this project. Only with such dedication and quality can you truly appreciate it. I feel like I've moved into a brand new house! Every detail, the communication that ensured everything went according to plan, and the respectful treatment of us and the property were all top-notch. Home Genius Exteriors has an excellent asset in Joe Guinter and his team. Joe, you and your team have given me the best Christmas present. Sidings, gutters, and windows were all installed flawlessly. When my grandson inherits this house, it will still feel brand new. Thank you, I would work with you a thousand times over! Thank you Home Genius exteriors! I have a brand new house."