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"This was the company I was assigned to with my home warranty. They repaired a toilet pump and hot/cold water valves/ pipes to my washing machine.The company communicated very well and completed the job in a timely manner. The technician was very nice and informative. Highly recommend."

"Tyler was awesome and originally we thought we'd just need a faucet water hose to be looked at, but he discovered the real source of the issue and was able to fix that. He then discovered a few other things that had been/were leaking and took care of all of that in the time he was at the house. A very honest person, had high integrity, was polite and very professional. He was able to answer a lot of questions we had and made us feel confident in his abilities to get he job done right. I'd definitely hire again for any plumbing needs."

"The plumbers showed up on time, were very courteous and polite. They advised me of all the small problems that came up before just fixing it. After they left a plasterer came in and repaired all of the holes in the walls to change out the plumbing. I had minimal problems and would surely recommend this company.
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"Javier and Angel came out and snaked the drain after going under the house and verifying that the laundry drain was actually 2" and not 1.5". They also provided me with pictures of where the cast iron and galvanized sewer pipe under the house has previously been spliced with ABS and gave an estimate of what it would cost to replace all the old sewer lines. They did not push that work on me, though -- they said the lines still looked good for now. They stuck around to wait for the washer to complete a rinse cycle to make sure the problem was solved, which I appreciate."

"They've been working for me for about ten years for me or so. They show up on time, and do good work. I would recommend them."

"It was excellent, they were on time, the crew is very efficient and friendly."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."

"Carlos originally remodeled our entire office space, which we LOVE. We are VERY picky about how things are done, and this guy lived up to our expectations and more. At times, I think we drove him a bit crazy, but he never showed it. 
He installed our sink and we've always had some plumbing issues as a result of the old pipes in the building. My sink had been clogged for a couple of weeks and I was super lazy about calling Carlos to come check it out. I called him last week and within an HOUR he was there to fix it. He happened to be in the neighborhood on his lunch break, and took time from eating to come check in, say hello and fix the plumbing issues. It was fixed in no time and is working like new.
Carlos is always professional, timely, and definitely puts his clients first. I actually had a new client prospect in my office and Carlos politely excused himself to give us privacy. A true professional and overall, a wonderful man. Highly recommend for any service, and I am also happy to do a phone call reference if someone prefers.
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