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"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"Rob and Will were very professional and did an excellent job replacing our hvac system along with duct work and air returns. Highly recommend them!"

"I purchased a bank owned home back in mid 2015 with the intention of fixing it up and renting it out.  I had to contract out several of the jobs that I could not personally do.  Steger Renovations was able to do the majority of renovations inside the home from the remodeling of the kitchen and bathrooms to the drywall, painting and trim work and doors.  I know that Steger Renovation is also very good with tile work, deck work, demo work and the professional finishing of basements or room additions.  I was very satisfied with their work and would recommend Steger Renovation for your next home project!"

"Mose Troyer does excellent work. He is honest and easy to work with, a real professional. He easily finds solutions to difficulties. We had multiple projects that we presented to Mose. One being a utensil tray for the kitchen drawer that he built from a design that I wanted but could not find commercially. The tray fits like a glove and will last a lifetime. Also, we had exterior doors that had wood rot. Mose meticulously carved out the rot and cut many small, intricate pieces of wood, to replace those areas without compromising the original design of the front entry door. It turned out that the rot was deeper and more pronounced than originally thought, but Mose worked diligently and with great skill to make both exterior doors perfect. Mose also cut and placed a vent in a bathroom and designed and installed an access door for exposed plumbing in the laundry room. I highly recommend Mose Troyer for his skill, courteousness and overall kindness. I will be utilizing him again in the near future."

"Matt did a wonderful job of repairing a hole in the ceiling caused by a leak. He called right away and after reaching an agreed price for the job he started that weekend. This was a multiple day job and so he called each time to see if we were available for him to stop by. I highly recommend Matt!"

"Premier did an absolutely amazing job on our master bed room and bathroom. They worked super fast and kept the house super clean as they went! Just an absolutely amazing experience. Highly recommend."

"A.I.S. Renovations is outstanding! We hired them to do a full bathroom remodel, taking everything to the studs, removing a wall and relocating both the shower and sink. They transformed our small, drab Clintonville bathroom into a spacious, beautiful new space. From start to finish, A.I.S. delivered exceptional service and excellent craftsmanship. Aubrey was phenomenal in her design aesthetic and guidance through the initial planning and design phase of the project. She made everything easy and enjoyable, always keeping us up to date every step of the way. The budgeting and contract process by Parks was professional, honest and straightforward. Parks provided a clear budget and his estimate aligned with other bids. While comparable to other contractor bids, ultimately the value A.I.S. provided us in customer service and work quality made their bid the best by a long shot. During the design phase, Aubrey and Parks sat down with us, provided a 3D model of the new design and talked through every little detail we wished to discuss. We are highly detail oriented and meticulous customers. Parks and Aubrey only showed appreciation and patience with us, giving time to talk through specifics and options to avoid as many surprises as possible down the line. The team was upfront from the start about the potential of delays on specific components of the project due to disruptions caused by the pandemic in the construction industry (cabinet shipments, scarcity of glass for shower, etc). They never promised a precise completion date for this reason and I had great respect for their honesty and clear explanations. Once work started they were efficient in their use of time and never had delays or significant days missed. I was impressed with Jay’s coordination and project management when it came time for multiple experts to complete their work (electrician, plumber, HVAC, drywall, etc). They were timed perfectly, one after the other with almost no days missed between them. Jay was highly communicative, texting us once a day with what and who to expect next. Whenever we had a question or concern, he had an immediate answer and resolution. The A.I.S. carpentry team was outstanding. Jason and Austin completed the demo, framing, set the cabinets, installed a new window and completed the finishing work. Their carpentry work was incredible. They built all new baseboards, door frame and window frame to match the original wood work of our 100-year-old house. They even built a beautiful custom bench to cover some HVAC pipes is an adjacent room. They made everything look original to the home. They were on site most days, taking care to keep our pets safe and make our family feel safe. The project came in on budget and we couldn’t be more thrilled with the final results! A.I.S. Renovations will be our contractors for all future projects. We highly recommend A.I.S. Renovations!"

"Chris and his team were very professional and respectful of our needs throughout the entire process. Their main concern was our needs and wants. It was important we have the kitchen we have wanted and needed for many years. Our entire project has been a very good experience The quality of our cabinets and workmanship was awesome definitely would recommend to others great job!!"

"Very smooth install. Ed was nice, personable, and timely. He installed the solar lights efficiently and correctly. And they function perfectly. Fee was very reasonable as well. He’s agreed to install similar lights next weekend at our daughter’s home located about 10 minutes away. We’re in the market for a new handyman, so would not hesitate to contact Ed again. Thank you."

"Beautiful paint job on master suite! Jim & his crew were flexible, professional, courteous, & helpful - all of which contributed to a great experience!! Their ability to assist with some "handyman" jobs as well provided even more value."