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"ECC installed a new condenser and coil. Tony, who is one of the owners, did the job himself with two assistants. He was very personable, respectful, and thorough in his explanation of the work. The work was done in a timely and efficient manner, the work zone was left in clean condition and the installation itself appears to be very neat and professional. My strong impression is that Tony and his co-owner, Ed, are two highly experienced and professional craftsmen in this business who take pride in their work and I appreciated having the actual owners, not salesmen and crews, developing the proposal and performing the installation. The entire experience, beginning with Lisa at the office, Ed, who developed the proposal, and finally with Tony and his team, was excellent and I will certainly hope to engage them for future HVAC needs."

"I contacted Unique Indoor Comfort, among others, to obtain a proposal for replacement of my furnace and air conditioning system. Unique took measurements off all the rooms (for sizing calculations), answered all my questions, and provided me with a written proposal with several system options ranging in cost. Some other contractors that had estimated this job had failed to either take measurements or provide a detailed written proposal. Although Unique did not have the cheapest proposal for this work, I felt most comfortable choosing Unique for the job because of their professional approach to the work, their ability to answer my questions, and their well-detailed proposal. The installation took one day. The contractors wore booties and put down cloths to keep my carpet clean when moving equipment. The installation went well, and I was satisfied with the quality of the work. The only issue I had was that the installation team forgot to install an upgraded piece of duct work. This duct piece only affected the efficiency of the system, not the operation, but it was included in the contract and touted by Unique as a benefit of their installation. After I noticed this and contacted Unique, they apologized and sent someone to install the upgrade within a few days. Overall, I am very satisfied with the system and the installation."

"This company replaced our old furnace and central air units and they were wonderful to deal with from the first phone call to the installation."

"Just had AAC install a new central air conditioning system. Adam and John were both friendly and courteous. Very knowledgeable about what they were doing. Were respectful of our property and kept a clean work area. Excellent value for the money. They worked thru some rough conditions, bearing up with 150+ degrees in the attic. Would definitely recommend them and use their services again when needed."

"I needed a new ductless heating/AC system, and Horizon Services was not the cheapest of the quotes I got but they stood behind their work with a 5-year warranty on both parts AND labor, which nobody else offered. Everyone I've spoken to on the phone at the contact center has been clear and friendly. The quote process took two visits: one with a sales rep who measured my rooms, took notes, and talked about the likely equipment, and then a second visit that included an installation supervisor who confirmed the equipment needs and worked out how to overcome a few complexities for the install. The end of the second visit was when I actually got the quote, and the rep negotiated an additional "same-day decision" discount that sealed the deal. When it came to the install, every crew member on-site at my home was respectful, professional, and kind. There were a few hiccups that were nobody's fault but slowed the work on system installation day and they had to schedule a follow-up day the next week to finish the work. The completed job was documented in photos that were sent to me with the invoice. It's clear that Horizon highly values the customer experience and I'm glad I went with them."

"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

"They came to do an install and did a very good job."

"The Job Went Good From Doug In The Office To The Men In The Field That Did The Install. Thank You"

"We needed service for a leak in our A/C system; we ended up getting another charge of coolant, but the tech was great. He was really thorough in explaining everything, and the pricing here is much better than other places (with that said, A/C systems and service in general are crazy overpriced). We ll definitely be using them again!"

"From the first contact with Greg at Patriot, our experience was great! He returned calls promptly, answered all of our questions, and treated us with respect. Of all the bids we received for our new AC install, his was the lowest. I would have paid more for the great experience! Greg made sure his best install team was assigned for the job and personally inspected the job when it was completed. I wasn't present for the install and had a question; Greg returned my call within 10 minutes that evening to answer my question. I've already recommended Patriot to a neighbor and a co-worker. They'll be my go-to for all of my heating and AC needs. Thanks, Greg, Donna and the Patriot team!"