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"Extremely pleased to have made the decision to hire. Add A Deck. Cannot stress enough what a good job they did putting a new deck on the back of my home. From the initial meeting with design suggestions to the completion of the deck, everything was seamless. Would highly recommend these guys to anyone wanting a new deck, or refurbishing."

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"Charlie and his son did an outstanding job installing screening on my covered deck. The result is a high quality, exceptionally strong white aluminum structure, 8 foot high screening without the need for horizontal center bracing; presenting a finished and delightful appearance. In addition to high quality materials, the finished appearance and structural integrity is due to meticulous notching, careful laser measuring, proper tools, experience and craftsmanship. I opted for AllergyGuard screening and will write another review once Iâ ve had enough time and weather changes to determine if it was the right choice."

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"I'm a hard grader. Five stars would be perfect. My whole story is on my blog at https://slowoldrunner.com/life-stories/stoneridge-outdoor-living/ Good: They always arrived on time. I never had to worry about whether they would show up. Completed job before anticipated Stayed in communication with status. Good quality work Bad: Higher pressure sales process than competitors Bumped into my mailbox, and I had to replace Left ruts in my lawn where materials were dropped that I need to repair."

"Absolutely terrible communication and poor workmanship. I have a contract to update my screened in porch. â 3 day jobâ started June 24 and now it is July 24. Havenâ t heard from anyone in over a week despite talking to Rob on three occasions about completing the project. Curtis stood me up for an appointment. Jay continues to ignore my communications and the original salesperson has apparently left the company. If you want a headache and a nightmarish experience by all means, otherwise, look past this company for your project needs. I take it at this point itâ s just not going to get completed."

"They did a good job and I enjoyed working with them, they were professional and quick."

"Ken and his team are spot on contractors/subcontractors. Ken is very approachable. If it's something you do not like, he will make it his duty to make you happy."

"Parkline put an awesome primary suite addition on my house!"