Get matched with top clothes washer or dryer repair or service pros in Ridgewood, NJ

"Honest and reliable"

"He was able to troubleshoot prior to coming onsite to make repairs. When additional parts were required, he didn't charge me until he returned on another day to complete the repair. Very professional."

"they were amazing and experts , I have a hight end Miele, and they were spot on"

"Super helpful"

"Excellent service technician, very courteous and knowledgeable. I would highly recommend them."

"refrigerator.I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly “discovered” that the fridge door wouldn’t close properly and said we would need to replace the entire door — for several thousand dollars! After we refused that ridiculous suggestion, they said they could “repair” the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing — quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. ⚠️ Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience — definitely would not recommend RJ Appliances NJ INC."

"Did not go well at all. He did not do any work."

"We highly recommend this repair service. The technician is very knowledgeable, prompt and professional. We have complete trust in him and he has helped us several times."

"They came quickly and fixed our gas dryer coil issue the next day, which I appreciated. So why not 5 stars? The initial diagnosis felt a bit rushed — without opening the panel, they suggested replacing extra parts that didn’t seem directly related. I would have more confidence if they had shown me the inside, explained the problem, and justified the parts needed, rather than leaning toward the higher-cost option. That said, the repair was completed quickly and the dryer is working again, so overall I’m satisfied with the service."

"Strung me along for over a month and never showed up. Kept cancelling, postponing and no-show. Customer service was horrendous. "