Get matched with top metal roofing repair pros in Rising Sun, MD

"Carol D explained the roof installation process very well, she was very knowledgeable. She answered all the questions I had. I would recommend Long Home Products!"

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Very happy with the company very nice people, wonderful service, amazingly fast would most definitely recommend to anyone needing roof repair/ replacement 10 stars for me."

"Bought my house in 2017 and told it had a new roof. Came to find in 2025 that it had been totally botched. Shingles were coming up, there were large holes where knots in the frame had been knocked out by nails, and I had severe water damage on one of my trusses. Roof Pups came out, assessed the damage, worked with me on the price, and in less than a week I had a crew on site that fixed everything in a single day. They were here for over 12 hours making sure the job got done and they did a great job. I couldn't be happier with my experience."

"Great communication and got our roof replaced for half what another company quoted us. Helped us get an exhaust fan vented outside and helped increase ventilation by correcting insulation. No oversell or pressure to sign. Would definitely use again!"

"This is a a top notch company. Needed a new roof on my house and shed as well as porch posts replaced. The owner, Daryl arrived and was extremely professional. Daryl had an estimate to me in minimal time. His estimate was broken down in an easy format that didn’t leave any questions as to where money was going. This estimate was lower than others that I had received , all while using better products that other contractors were going to use. Daryl was super accommodating with the time that the work was scheduled to be done. All materials that were needed arrived shortly before the work was to be done which makes things much easier to get the work done and drawing out the process with a contractor constantly having to leave to get materials. My family and I were away while this work was being done. Daryl ran into a few problems (25 year old roof) and kept me up to date as each one arose. Brackettry LLC os a top tier company and the owner is a top tier guy"

"I had Premier Roofing come out on April 3, 2019. I was very impressed with the work and timeliness of repairs. I had old shingles removed and new shingles installed. The owner of company came out and gave me a estimate. He was very professional and was able to answer all my questions about products, warranties, etc. He also emailed me detailed contract with all work that was going to be done. When owner (Mike Tama) came out to give me estimate he was very patient and took his time explaining everything. The pricing was reasonable and he also advised me to get two more estimates."

"They promptly and properly repaired my roof."

"AJB Contractors contacted, quoted a price, and emailed the contract for to sign. The next day my roof was repaired. I will definitely use this company for any future home projects. Danny was the point of contact, he was great."