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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"The contractor did an amazing job. He was professional, patient, and courteous when dealing with the challenges of renovating an old kitchen. He worked tirelessly to finish the project, and went above and beyond in working with my wife and I to make sure we were pleased with the final product. His attention to detail kept the project on time and made the finished kitchen even better than we expected. I recommend him highly."

"My husband and I are very happy about our experience with Claudio and his team. Exceptional communication, always showing up when expected, finishing within the time frame that was estimated. All the little extras that we asked to be done as we went along were never a problem. The entire job stayed within the original quote. Claudio and his team are very nice family men who care and take pride in their work. We look forward to having them work on our next project. "

"We are very pleased with Ray's team work. They did a great job installing the cement board despite the very cold weather (jan-feb). The installation of the door leading to the backyard (garage to backyard) required a bit of tweaking which was done in order to have a good seal. Communication requests by the team to have Indoor access to the room where the bay window was installed could have been better."

"Marshall did a wonderful Job. House looks perfect’"

"Excellent! Beautiful job done! So glad I called them. Customer 4-life."

"It’s never a good time for your roof to start leaking, but if it’s going to happen, you can only hope to find a roofer like Mighty Dog Roofing of Rhode Island. We bought our house a couple years ago with the knowledge that we’d need a new roof soon. Sure enough, this spring, rain started coming in through our bathroom ceiling. We put a bucket out, and started making phone calls. One of those was to Mighty Dog Roofing of Rhode Island. Within a couple hours, they were at our house, placing a temporary patch, and talking us through the work we’d need done. They sent up a drone to take pictures, and peeked into the attic. It was the beginning of a truly exceptional relationship. Here are three reasons we loved working with Mighty Dog: Patience! The guys never got tired of answering our endless questions, or explaining the intricacies of roofing materials in laymen’s terms. We were never made to feel rushed, or silly for wanting to know more. Education! You know what we didn’t know anything about? Roofs! You know what we know a ton about now? ROOFS! Jonathan and Andrew spent a lot of time talking with us about ventilation, snow dams, shingles, chimneys, gutters…I could go on. But they made sure we understood the project, and could make informed decisions about it. They love what they do, and it shows. Competence! They know their stuff. They were well-prepared. They shared realistic timelines. They used great materials. (Our Owen Corning shingles look so gooood!) At all times, they showed skill and enthusiasm for our roofing job. And one more big reason to love them?! Care! Big home repairs are a vulnerable moment, but Mighty Dog took the fear out of the process. They communicated generously. They showed up for the install with an amazing team. They spoke with neighbors on our crowded street to make sure that no one was inconvenienced by vehicles or errant nails. It’s one thing to be able to install a roof, and another to make your customers (and their neighbors!) feel like a valued part of the process. Highly recommend Mighty Dog Roofing of Rhode Island!"

"Sloppy, broken glass scattered about inside and outside of my home. Did not perform promised work. Had to withhold funds to get them to complete the job."