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"Avoid this business. I hired them for an AV, shades, Vitrea/DMF lighting control project with a project value in excess of $100k. After more than 5 months, none of the items except the soundbar work as intended. The shades work intermittently. The lightning controls and DMF took months to get and installed and still there are missing/unfinished items and an electrical control box that is absolute mess. Jeff, the owner sells you on a vision of â  making technology simple â  , however, nothing is simple. Jeff promises to â  make things rightâ  , but a great cost of inconvenience to me and my family living in a construction project for 5 months. The whole project was supposed to be controlled by a Bang and Olufsen BeoLiving Intelligence control that has yet to be installed and integrated. The project management has been a disaster from day one. I had to have multiple drywall repairs and painters come to repair walls and paint after the work was done at a cost of several thousand dollars to me. Save yourself lots of grief and choose another business. Update 11-21-23 The project still isn't complete. They schedule appointments then never show up. The Vitrea lighting project still isn't finished. This project is now more than a year in the making and still not done. Avoid this place at all costs. Others have had the same experience. Update 3-25-2024 The project still isn't complete. I have made multiple attempts to contact the business and they are unresponsive. It is beyond my comprehension how the business can have 5-star reviews. The reviews can only be fake. I have spoke with multiple customers and they have had the same experience."

"This is my second project with Masada. Both times I was very impressed with the equipment and more impressed with the people. Scheduling was easy. The tech is excellent. The office staff is very professional. I will be replacing several more cameras with their newer 8M pixel gear. It looks amazing! Thanks Masada ! Thanks Angi !!"

"Everything was good when we met with the ADT service technician . We spent a bit more than we expected and the equipment is not easy to figure out compared to our previous service. We also have constant connection issues."

"My husband and I chose Mr. Build to install a new front door for our home. The salesman was great, we gave our deposit, they took the final measurements and we waited for the door to be installed. We were told the door would need to be modified to fit our home by the manufacturer and it could take a little longer, which was fine. We were surprised when it arrived early for installation and were happy to schedule. Unfortunately, the door had not been modified at the manufacturer and the installer did the modifications on-site, including cutting our foundation and “shaving” the top of the door which left it uneven. He also cut into our new flooring and left a large gap between the threshold and floor which he tried to fill with silicone. We had them return to inspect the work and had to reschedule someone to now place a new threshold transition and also attempt to fix the window moldings. A couple weeks go by and then we start to see gaps of light between the side of the door and the frame from the inside. After multiple unsuccessful attempts to fix the issue and being told it was a tech's last day and he “tried to make it work” we still have the same problems. I've asked what our options were since they aren’t fixing the problems and claim they will “make it right” but the issues are never fixed. I was told by Melanie we would not receive any amount of a refund and they will not pay for another door. Needless to say, after months of dealing with this we are extremely frustrated, beyond tired of the excuses, poor workmanship, and lack of accountability. To spend $3000 to have damage done to our foundation, new flooring, and having light, heat, and outside air coming through the door frame is ridiculous in Florida. We were better off with our previous $200 door from Home Depot."

"I must say, Elusive Solutions were great, Jonathan and Leroy installed my security system and everything went well. Both guys were professional and answered any and all questions that I had. If you’re looking to have a security system or any other services that they offer I highly recommend them to do the job. I look forward to doing business with them again in the future."

"Excellent and very professional! I will certainly use them again in the near future."

"Mr. Lopez was very timely, efficient, effective and detailed. A very courteous young man that provided 110% servicing. Definitely my go to person for home entertainment services."

"Great job done"

"Amazing, start to finish. Attention to detail and work quality is unmatched"

"SafeStreets security system is incredibly reliable and easy to use. The app is intuitive, and the home automation features are a game-changer. I love being able to monitor my home from anywhere. Great service all around."