Get matched with top fridge, freezer or ice maker repair or service pros in Rochester, MN

"Our refrigerator stopped working while under warranty. LG directed us to D&T, the local authorized service center. Dani in the office was friendly and helpful and scheduled technician Justin to come out on a Saturday. He was pleasant, considerate, and professional. Justin replaced the compressor and installed a motherboard update. The fridge is working better now than when it was new. We are very pleased with the service provided by D&T, definitely recommend them, and would call again for any future appliance repairs."

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Excellent service. The repairman called in advance and showed up on time to remove my old water softener and install the new one. He did a terrific job, explained everythng that he did and showed me how to operate the new water softener. I would highly recommend this company."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Fast and friendly service -- Mike was out of town when I first called, so I tried another repair shop in town--they suggested my husband or I (I didn't give any indication that I lived with anyone else) try to just take the freezer door off and defrost/unclog the drain myself before having them come out.... I decided to wait it out.  Mike got back to me first thing on the day he returned, and immediately thought it might be a recall issue based on the age/brand of my fridge. He ordered the part and arrived first thing this morning install the new drain.  I will definitely call him again for my appliance repair needs. <br />"

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"The repairman called before he came and arrived within the time window I was given, but things went downhill from there. When I told him that there was no parking on the side of the street where he had parked, he said that he was "willing to roll the dice against the St. Paul police." He replaced the leaking part in about 10 minutes total--my husband had opened up the machine and had sent a photo and video to the company in advance. He did show me the hole and explained that it was most likely caused by a stray sharp object in the machine. But then he handed me the invoice, which he had filled in as follows: "the bellows between drain pump and tub had a hole causing unit to leak replace checked operation checks OK." In fact, he did no "checking" whatsoever. He did not reassemble the machine or hook it back up, and he said that was because my husband had taken it apart. The service call was $170, the part cost $97, and the labor charge was $90--for about 20 minutes total. It seems that if you own an Asko washer that needs service, Thomas Service is your only choice in the Twin Cities, and based on my two experiences with Thomas, I wouldn't buy another Asko."

"They were very professional. My appliance is completely repaired and working"

"Great! The first shelf arrived looking as if a bicycle ran over it and the shelf was broken. I contacted Appliance Zone, they immediately replaced the shelf. The new shelf arrived quickly and I did not have to go through hoops to get it handled, it was wonderful. They even followed up to make sure it went well. Great customer service shows up best when things go wrong. They handled quickly and painlessly. THANKS!!!"