Get matched with top fridge, freezer or ice maker repair or service pros in Rochester, NY

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

J&M Janitorial & Maintenance, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

"I called for service because I thought I had a problem. Mike, the technician, did some testing and promptly advised me that everything was fine and there was no need to replace what I thought was malfunctioning. He refused any payment. This is the kind of good business practice that will cause me to call them instantly when I do need something in the future."

"John was the only one I could find that not only answered the phone on a Saturday but made a service call. Repair made quickly, professionally and at a reasonable price."

"I had an "F1" code coming up on the display for my double-oven. As I had had success with Mr. Pickering for a problem with my Sub-Zero refrigerater (came with the house - actual appliance out of my price range :-) in terms of prompt service, expert repair and reasonable price the previous year, I contacted him again. <br /> <br /> My double-oven had also come with the house and was about 20 years old. Mr. Pickering promptly came to my house, diagnosed the problem, told me he didn't think the part was still available, but that he would get back to me and let me know. He called later that same day with the part number and that he had called a few places to see if he could locate one for me. He could not. He said that it may be possible to send my current one out to a service for repair, which would be much cheaper than replacing the ovens. He was right and I am very happy with my ovens now. <br /> <br /> I told him to send me a bill for his time, but he refused. I can't say enough about his honesty, professionalism, value, and service. A+ all the way!! <br /> <br />"

"Very well. The repairman checked the washer thoroughly, and determined that we didnt need to replace the motor at this time. We really appreciated his honesty and professionalism. Will definitely call them the next time we need any household appliance repairs."

"Both issues were rectified properly and effectively. Rochester Appliance is one of those rare businesses that gets it -- one that knows how to treat customers and ensure repeat business. They are punctual, courteous, professional, efficient, and they actually do what they say they'll do and communicate effectively with customers. They will remain my first choice for any future appliance repair."

"Wonderful! Jeff, the technician was very knowledgeable and provided useful information. Jeff explained everything he planned to do ahead of time and answered all questions. I was referred to Isaac by a friend and have been very pleased with their courtesy and professionalism and plan to use their services for future repairs or upgrades. They are truly TOP NOTCH!!"

"I can't say enough good things about Pro-Tech Appliance repair! Rod is very knowledgeable; he diagnosed the problem and quickly repaired my oven. He took the time to answer my questions and gave me some great tips to keep my other appliances in tip top shape. I felt that he was honest and trustworthy, and performed the service at a very fair price. I will not hesitate to contact Pro-Tech for any future appliance repair needs. In fact, I have already referred Pro-Tech a friend."

"We ordered the dishwasher handle from Repair Clinic. It arrived quickly, within a week and we were able to install it quickly after looking at an instructional film."