Get matched with top major renovation multiple room pros in Rochester Hills, MI

"We love our new bathroom! Brunell Construction took care of every last detail and ensured everything was done correctly. We started with a 1950’s horror and they completely modernized our bathroom. They were helpful, offered suggestions, handled unexpected obstacles with ease and communicated at every step of the way. I highly recommend Brunell Construction."

"I can?t say enough good things about Swartz and the job they did on our house.  Aaron and his team are absolute professionals.   A major kitchen remolding project is very inconvenient for everyone living in the house (especially when you have kids).  Aaron?s team does everything possible to make sure the job is done quickly and correctly.  The Swartz team is very good about working with anyone (wife, me, or both) at any time.  They were also very respectful of being in someone else's home.  This was especially important since both my wife and toddler were home most of the time while work was being done. The project manager assigned to our project (Michael) was outstanding.  From the very start we talked almost daily. He always made sure my concerns were quickly addressed.  He was also very helpful at suggesting changes to my kitchen design to improve the look and feel.  It was Michael?s willingness for this back and forth communication that enabled this project to be successful.
   
Some of the best things about Swartz include:
1) Customer service:
I never worked with a contractor more dedicated to customer service than Swartz Builders.  From the start they do everything possible to make sure you are satisfied with the job they are doing.  Having a project manager assigned to the job makes everything so much easier and less stressful.  You always know someone is there to answer your questions.  
2) Responsiveness:  
          a. Project: The responsiveness of Aaron and his team was outstanding.   My primary means of communication with Aaron and his project manager was by text message.  I don?t think I waited more than a few hours for a response to any question or concern.  
          b. Quote process:  The quote process with Swartz did take about 3 or 4 months from the time I initially called to final quote.  However, when you get a final quote it is done right.  Everything is itemized in detail so you know exactly what you are paying for and why.  This kind of quote takes time and requires the customer to have a detailed project plan (drawings, materials, etc.) prior to the quote being developed.   Don?t expect a detailed quote unless you have a reasonable firm detailed project plan.  
3) Quality:  
Outstanding.  Everything they do is top rate.  When had concerns with how something was done, the project manager would walk me thought it so I understood why it was done that way and made sure I was satisfied with the work.  
4) Price/Value:  
If you are looking for a budget contractor Swartz is not it.  I gave them an ?A? because of the excellent overall value.  The customer support and work quality is worth the cost.  Many friends tell of kitchen remodeling nightmares (disappearing contractors, subpar work, major timing delays, etc.) this will not happen with Swartz.  They did everything possible to minimize my stress (and I am the kind of person that will get stressed out on even the smallest detail) and made sure the job was done to my satisfaction.        
My only negative experience with Swartz was related to getting hardwood flooring color/finish samples prior to the day the floors were finished.  Despite my repeated request for flooring samples (various colors and urethane types) they were never able to deliver this.  We were required to select the floor color and final finish the morning the floors were sanded and finished. Having to make that big of a decision in a few minutes is very stressful.  Getting a sample board with a variety of colors and finished a few weeks ahead of time would have made the process much easier for everyone.  However, I do have to admit the floors came out great.  Both my wife and I were very satisfied with the final product.  Note: Aaron did have the flooring contractor provide a quickly put together sample board with a couple of different floor colors the day before the floors were to be finished.  But nothing that showed what the final floor would look like.  

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"They did a fabulous job. Crew was friendly and professional. The price was reasonable and we were extremely pleased with their work."

"Exquisite Touch gave us a wonderful transition with our bathroom. We would definitely hire again."

"Amazing!!!! Frank and his crew are remarkable. We worked together on this renovation while I lived thousands of miles away. Quality craftsmanship and stayed on the timeline. Prompt clear communication throughout the project. The best of the best in Oakland county, in my opinion."

"Joe has done work at our house twice now and we are talking with him about additional projects. He hung pictures for us, mirrors, did spackling and painting. We are now talking to him about adding flooring to our basement. We’ve been really happy with his work!"

"Very professional and friendly. Always on time and courteous. Good work I would recommend them for others"

"Fantastic company to work with!"

"Jared and his team are amazing! Their work is top notch, everything went great, and smooth. Jared is probably the most genuine contractor I've ever met. I refer him to everyone. Thank you Jared"

"Quality , on time and knowledgeable! Kori was very organized and made sure I got exactly what I needed. Will use again and appreciate a quality business owner."