Get matched with top hardware, latches & tracks (door) repairers or replacers in Rockingham, NC

"Scheduled a repair right away. He was able to fix a door latch and a window latch for our older Anderson doors. "

"Needed fencing installed to keep groundhogs from taking up residence under our deck. Brady came up with a creative and complete solution that made sure the varmints were out and would not return. Would use again."

"When we decided to replace our dining room sliding door, we made one call – Masterpiece Windows! Over ten years ago, Masterpiece replaced every window in our house. When we recently sold that house, the windows were a big selling point! In our current home, Masterpiece did an absolutely wonderful job replacing our back-sliding door. Avery and crew went over and above replacing rotted wood trim, including tackling a carpenter ant nest! We certainly can’t say enough! The door itself is Simonton; affordable, great product and comes with a warranty. It looks great! George and company are reliable, courteous, punctual and very professional. A+ rating from our family. Thanks, George, Avery and crew!"

"Did not acquire the automobile so the services were not needed. However, the company was very responsive with a comprehensive bid and an appropriate followup. I would give them the opportunity to bid again should the need arise again in future."

"The two teams (Rick, James, Rob, and John) worked diligently and masterfully for two days to remove the old double window and replace it with a beautiful new one. I am very pleased with their work and proud of my new window!!"

"My representative, Amber, had a great knowledge of her product and design skills. She listened carefully to my needs and then sat down and designed a closet that we could both review before she left the house. No storefront trips were needed, although that option was offered. The installers arrived promptly, were professional and cleaned up and vacuumed before they left the house. All I had to do was start filling my beautiful new custom closet. A great experience and i will definitely use them in the future when the need arises."

"Roof Genie inspected our roof and determined that we had significant hail damage. They contacted our insurance company, filed all the necessary paperwork, met with the adjustor and then completed the work. We were shown several samples but they were not exactly what we wanted. They kept finding samples for us to view until we found one we liked. They never rushed us, or pressured us in anyway. They were very responsive to our needs and treated us with up most respect and professionalism. The crew was very professional and efficient. They worked tirelessly without stopping, took great care with our house, lawn and landscaping. They kept the work site very clean and orderly and when they were done you would not know they had been there. <br />"

"After setting a start date Mr. Hargrove failed to show up and sent someone who we never met to pick up the installment pay. He was not knowledgeable about the job he was contracted to do. The railings were not installed correctly in fact it was a safety issue - if leaned on one could possibly knock it over. Called several times requesting him to repair, made false promises. To correct the problem we hired someone else to correct the job. <br />"

"i change my mind to have it done because i am not sure i want to live in that area. Will consider them when i will have it rebuilt. <br />"

"After receiving the report from a structural engineer, I began interviewing contractors to do the recommended repairs. The more contractors I interviewed the more questions and confusion I had. Who understood the core issues, could explain them to me, could push back against the structural engineer for clarifying data? Who could I trust? I turned to a trusted contractor who'd worked on a neighbor's house. He volunteered to review the proposals I'd received. (The repairs I needed were not in his line of work.) None of the proposals had the detail he'd expect. He recommended Andrew Roby Contractors. <br /> <br />My first call was a day or two before Christmas and I got a prompt response. Although away for the holiday, the representative worked with my deadline (and I with his vacation) and we scheduled an appointment for later that week. Throughout the project, I worked with with project manager Drew Devine. New in his career, Drew was professional, polite, articulate, motivated, attentive, thorough and persevering. He honored my many questions and sought answers. Still learning, he asked if he could bring a construction veteran to look at the house and consult. Ron joined him on a visit. His experience and unhurried ease put me at ease. Ron explained what could be explained and acknowledged what couldn't. With a careful choice of words he confirmed my concerns about the structural engineer's work. Ron's professionalism in acknowledging seemingly unprofessional behavior told me I was dealing with someone ethical. That spoke volumes. <br /> <br />The icing on the cake came a day or so later. At Drew's recommendation I called a different structural engineer, Marcel Papineau, to talk about having his company create working drawings. Marcel asked who had come to the house and what the issues were. I told him I was working with Drew Devine and he'd brought a seasoned construction guy named Ron to look over his shoulder. Marcel sounded puzzled, paused, then explained, "Joan, do you know who Ron is? He's president of the company." I like that neither Drew nor Ron traded on Ron's status but rather focused on his experience, which was what was needed. I like that Ron supported Drew as the lead in the contracting relationship. That's leadership. <br /> <br />Looking back, I realize how taxing I must have been with my ongoing questions and time-consuming interest in details. Yet Drew and his colleagues were unfailingly respectful and patient. Andrew Roby Co. is not inexpensive. The way I see it, I paid extra for fine construction results and pro-active communication in the process. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />"