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"They redid the floor in my home and it came out absolutely beautiful!"

"We hired Tomasetti Builders & Remodelers at the end of 2020 to renovate our kitchen. The project involved completely gutting the old kitchen and opening up the walls to make it an open space to our dining room and living room. In addition, we added a slider to the dining room area. The project was scheduled to begin November 2nd and began as planned. The owner Larry and his wife Joyce were very nice to work with when preparing the contract and initiating the project. Prior to meeting Larry and Joyce, my husband and I had a design of the new kitchen already, but Joyce took us to the stores they engaged with on a regular basis to select kitchen items such as the backsplash, floor tiles, and kitchen faucet. Joe was the project foreman and the one we consistently worked with on a daily basis. Joe came with his co-worker Mike to perform the work. They were extremely professional to work with and Joe was an excellent communicator. Joe provided daily summary updates on the days they worked on the project in addition to next steps. When I reached out to Joe, his response was prompt in providing answers to my questions. Joe ensured the contractors were kept informed of the situation and adjusted their scheduling as needed based on project progression. Both Mike and Joe worked hard every day they were present and Joe ensured the job progressed so that it was complete as close to the agreed upon timeline, as possible. Joe ensured the job met our expectations. Our satisfaction was his ultimate goal. Mike and Joe are the reason our kitchen renovation was done exactly how we wanted. We are ecstatic with the renovation results and would recommend hiring Tomasetti Builders with Joe and Mike working on the job."

"Very responsive, clear and professional. Gave me information I needed and then some."

"Excellent price, excellent work, got the job done in a timely manner. We would definitely hire them again."

"Zach at Reichelt construction built a garage for us. We are incredibly pleased with the final product. He was communicative, asked for our input, and was professional throughout the process. He even helped us out afterward when we needed to get an electric vehicle charge installed quickly. It was not inexpensive by any means, but it was definitely a reasonable price given the quality of the work and materials. It took a few months beyond the six months stated in the contract, but we have come to expect this with projects such as this one, and we never pushed to have it done faster. We could not recommend Reichelt CC enough if you have a job you want done right."

"I hired this company six months ago to remodel my garage. The project was supposed to take 5 weeks. It shortly turned into 8 weeks. Now, six months later, the project isn't even half completed. The contract stated half of the money was to be paid up front, then half upon completion, yet they are constantly asking for more money. They only show up once per week, if they show up at all. The worksite is a mess and there is no end in site. They damaged items that they were asked to preserve, including a brand new garage door opener that I am now being asked to replace. They also damaged a retaining wall that I now have to pay someone to repair. This has been an absolute nightmare. DO NOT HIRE THIS COMPANY! The worksite is a constant mess and my neighbors are complaining. No one should have to live like this."

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."